Kenny G
TUG Member
I had what I thought was a simple request for RCI
I have a unit reserved from Sat -Sat at The Mayan palace on the Riviera Maya
As I got a less expensive flight thru a charter from Sun _Sun and the resort has check in on FRi,SAt and Sun I thought it would be no big deal
The vacation guide said there was no availability even tho there were units available for rent
I asked for a supervisor and was told no-one could change an exchange for a rental
In this modern day of computers don't you think it would be quite easy to do
I contacted the Mayan palace Directly and they told me only Rci could help me
unfortunately they don't care enough for the members when the can make more $$$$$$
I have a unit reserved from Sat -Sat at The Mayan palace on the Riviera Maya
As I got a less expensive flight thru a charter from Sun _Sun and the resort has check in on FRi,SAt and Sun I thought it would be no big deal
The vacation guide said there was no availability even tho there were units available for rent
I asked for a supervisor and was told no-one could change an exchange for a rental
In this modern day of computers don't you think it would be quite easy to do
I contacted the Mayan palace Directly and they told me only Rci could help me
unfortunately they don't care enough for the members when the can make more $$$$$$