RCI cancellations - fee and point credit

[terces]

This is now posted on at the top of the RCI page:

You may cancel confirmed points and weeks reservations at this time that have a check-in date through April 5, 2020 and receive an exchange fee credit for a future reservation. Exchange fee credit valid through June 30, 2020 to rebook a future reservation. Your travel may occur after June 30, 2020 date, but must still be within the expiration of either your deposited week or RCI Points used. If your reservation is for travel after April 5, 2020, please check RCI.com for future updates.

 

[Luanne]

Thanks for that. I have an exchange I made for my sister and her husband to come visit us in Santa Fe. Their check in is on April 11. They are kind of taking a "wait and see" but my guess is they will want to cancel. Looks like I'll be waiting to see if RCI extends their cancellation policy.

 

[jackio]

I just cancelled my exchange to start on 4/5. I got a coupon for an exchange that must be used by 6/30 and travel must be by the time the week I used to exchange expires.
Thanks to wackymom!

 

[bweltsch]

Just cancelled an exchange for 4/25 and got all my points back plus the $104 cancellation protection fee and coupon for exchange. 5 minutes on hold, fast and friendly.

 

[wackymother]

It's amazing, right? I told the chat line rep that this was the most positive interaction I've had with RCI in many years.

 

[Ski-Dad]

I was able to accomplish the same yesterday morning via the online Live Chat function. Mine was a March 27 check-in.