• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Question regarding cancel timeshare membership” URGENT !!

AnneJe

Guest
Joined
Mar 23, 2024
Messages
17
Reaction score
14
Points
3
Me and my husband purchased timeshare from HVC 5 days ago. Paid everything around 20K. After read the contract and reviews from here, we decided to cancel the membership(trust not deed) . Thanks to TUG, we did everything the rescission letter said: fax and usps the copy with our both signatures. Now is the 5th day after purchase, 3rd day after provider received the fax, we only see only 50 dollars refund to AMEX card, is this normal? What happened to the rest of the money? When we will receive the rest refund?
 

Passepartout

TUG Review Crew: Veteran
TUG Member
Joined
Feb 10, 2007
Messages
28,497
Reaction score
17,261
Points
1,299
Location
Twin Falls, Eye-Duh-Hoe
Me and my husband purchased timeshare from HVC 5 days ago. Paid everything around 20K. After read the contract and reviews from here, we decided to cancel the membership(trust not deed) . Thanks to TUG, we did everything the rescission letter said: fax and usps the copy with our both signatures. Now is the 5th day after purchase, 3rd day after provider received the fax, we only see only 50 dollars refund to AMEX card, is this normal? What happened to the rest of the money? When we will receive the rest refund?
The fact that you received the $50 is acknowledgement that the letter was received. That's good. Every company processes refunds differently, but we usually say that depending on when the refund hits your account, (in your billing cycle), it can take up to 45 days for the refund to show in your statement. It probably won't take that long.
 

AnneJe

Guest
Joined
Mar 23, 2024
Messages
17
Reaction score
14
Points
3
The fact that you received the $50 is acknowledgement that the letter was received. That's good. Every company processes refunds differently, but we usually say that depending on when the refund hits your account, (in your billing cycle), it can take up to 45 days for the refund to show in your statement. It probably won't take that long.
Thanks for the quick response! Based on the contract, we should receive all the refund within 15 days after the provider received our rescission letter. Guess now we just need to wait …
 

TheTimeTraveler

TUG Member
Joined
Jan 23, 2008
Messages
5,971
Reaction score
2,869
Points
648
Location
Florida
Thanks for the quick response! Based on the contract, we should receive all the refund within 15 days after the provider received our rescission letter. Guess now we just need to wait …

Allow up to 45 days for your refund. Hopefully it will arrive sooner.

In any event, you will receive your refund.






.
 

SmithOp

TUG Review Crew
TUG Member
Joined
Jun 17, 2010
Messages
7,634
Reaction score
3,432
Points
499
Location
Huntington Beach, CA
Resorts Owned
HGVC King's Land 2BR Premier 23.040K Points.
Thanks for the quick response! Based on the contract, we should receive all the refund within 15 days after the provider received our rescission letter. Guess now we just need to wait …

Did you have to put down a $50 deposit before attending the presentation? I'm thinking that was the refund you saw. Some developers are collecting a deposit so people don't bail on the presentation.
 

AnneJe

Guest
Joined
Mar 23, 2024
Messages
17
Reaction score
14
Points
3
Did you have to put down a $50 deposit before attending the presentation? I'm thinking that was the refund you saw. Some developers are collecting a deposit so people don't bail on the presentation.
No, we didn’t put any deposit to attend presentation. This 50 dollars thing I feel weird because after reading other people’s experiences on TUG for 4 days, no one has the similar refund experience like us. Seems all the people got refund all in once.
 
Top