• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 27 years!

    Join tens of thousands of other owners just like you here to get any and all Timeshare questions answered!
  • TUG has now saved timeshare owners more than $17,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $17 Million dollars
  • Follow the TUG Member Banner as it travels the world on vacation with Timeshare owners! Also sign up to get the banner sent to you so you can submit a photo of your vacation with the banner to share with TUG! Banner Thread
  • Sign up to get the TUG Newsletter for free! Join tens of thousands of other owners who get this every week! Latest resort reviews and the most important topics discussed by owners during the week!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    Read more Here
  • A few of the most common links here on the forums for newbies and guests!

Purchasing points direct?

Zac495

TUG Member
Joined
Jun 6, 2005
Messages
3,038
Reaction score
50
Points
283
Location
Philadelphia, PA
I spoke to my salesman last night (he called after I wrote to him complaining about the change in the system). He insisted that no one can buy points direct UNLESS they are going towards a package. He said you can't buy points and save them. He said if you already had (for instance) 150K and needed 100K more to buy the package (the old one), you could pay for the 100K and buy the package.

Is this true or can you buy 50K per year per person/account and let them accumulate?

He also went on and on about how people using the 7 day package were 3.5% of those using their points and that the new system is so good blah blah. I stopped listening.
 

KathyPet

TUG Member
Joined
Jun 8, 2005
Messages
1,684
Reaction score
6
Points
38
Location
No Va
Then I must be imagining the charge on my Marriott VISA for the 50,000 points that I bought last month. If I send him my bill will he make the charge go away?
 

LAX Mom

TUG Review Crew: Veteran
TUG Member
Joined
Jun 7, 2005
Messages
3,529
Reaction score
48
Points
283
You can definitely purchase points (50,000) per year without getting an award at the same time!!

However, I think several years ago there was that restriction, you could only purchase the amount you needed to get the award you wanted. Then for awhile you could purchase unlimited points for $.01 each.

It really bugs me when salesmen tell me things that I know aren't true!
 

lll1929

TUG Member
Joined
Jul 26, 2007
Messages
996
Reaction score
1
Points
228
Location
Kansas City, MO
I hope they have some EOY sales. Last year, you could buy Marriott gift cards at a discounted price. I wish they would offer points for a discounted price. That would make me and others really happy!!
 

Zac495

TUG Member
Joined
Jun 6, 2005
Messages
3,038
Reaction score
50
Points
283
Location
Philadelphia, PA
his response

Ellen,
I did some more research for you, and you are correct and I am wrong. I apologize. Apparently this was just changed last year. I was correct because that used to be the policy, but apparently no one in management shared that change with us last year. It wasn’t intentional or ignorance. I try to know as much about my program as I possibly can so I can communicate effectively with owners. I can admit when I am wrong, and there I no excuse for me not knowing that. That is one that got by me.
I am sorry for your frustration and I wish there is something I can do to make you happy. However, Marriott has the ability to make changes to their program whenever they want. They don’t ask for my opinion or yours. We can either roll with the changes or let it get the best of us. I will choose to roll with the changes. I guess one change every 25 years is not so bad.
 

LAX Mom

TUG Review Crew: Veteran
TUG Member
Joined
Jun 7, 2005
Messages
3,529
Reaction score
48
Points
283
Ellen-
He's correct that it used to be their policy, only allowing purchase of points to top off a points redemption. I recall that situation when redeeming points. However, it's been a couple of years since they changed, I have no idea how long.

Oh well, at least he acknowledged his error and apologized.
 

Latravel

TUG Member
Joined
Jan 3, 2008
Messages
882
Reaction score
0
Points
16
Location
Los Angeles
True. There's a difference in my mind if he was trying to purposely mislead you vs. he really didn't know. Still, he should have known! :rolleyes:
 
Top