MY FRIEND just bought yesterday at Sunset. When we got back to the condo I looked at her contract and many of the promised items were not listed. They promised to rent for her at $1000 year, not on contract. Online, we found that was a scam. $3000 year to use on extra vacations. she was told she could use 100% on trips, found out that only a portion can be used on trips. Promised RCI extra vacations, not in contract. Told she could use every year but contract said every other year. After reading internet felt like we were scammed. Here's what we did and she is out of the contract.
1. Called Credit card company and reported scam and not to pay the resort
2. Wrote emails and sent to everyone who had email on her info page.
3. Took copy of letter to sales group. Had to go through several people, many threatening she would have to pay deposit. She also adamantly stated she would not talk with the salesman she worked with yesterday.She told them she had called cc company and contacted profeco and that she knew she didn't have to pay the deposit they had her sign paper previously but didn't tell her what it was.
4. Contacted profeco just in case.
https://consulmex.sre.gob.mx/vancouver/images/pdf/timeshares_abr06.pdf
5. Planned to send certified letters but they cancelled and gave her signed letter of cancellation and agreement to refund deposit
Stick to your guns people! You can get out of it without