• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Problems logging into HGVC

Jason245

TUG Review Crew: Expert
TUG Member
Joined
Jul 14, 2014
Messages
1,920
Reaction score
171
Is anyone else having trouble logging in or is it just me?
 

presley

TUG Review Crew: Expert
TUG Member
Joined
Aug 20, 2011
Messages
6,315
Reaction score
1,125
It seems to be broken again. I'm usually amazed when it works.
 

Jason245

TUG Review Crew: Expert
TUG Member
Joined
Jul 14, 2014
Messages
1,920
Reaction score
171
It seems to be broken again. I'm usually amazed when it works.

I guess this is the improvement they were talking about when they said the website was being updated... :)

Now instead of working 75% of time, it will work 50%.... of course our fees will only go up to cover this enhancement in service.
 

CalGalTraveler

TUG Review Crew: Veteran
TUG Member
Joined
Dec 21, 2014
Messages
10,097
Reaction score
8,680
Location
California
Resorts Owned
HGVC, MVC Vistana
I guess this is the improvement they were talking about when they said the website was being updated... :)

Now instead of working 75% of time, it will work 50%.... of course our fees will only go up to cover this enhancement in service.[/QUOTE/]

I could not login as well.

I presume the reason they have not fixed this sooner is that there is no money to be made in providing a better website for owners...it only has to be "good enough." In contrast, the hotel site will cause Hilton to lose revenue if it is not intuitive.
 
Last edited:

PamMo

TUG Review Crew: Veteran
TUG Member
Joined
Jul 17, 2006
Messages
5,340
Reaction score
3,218
Location
Missouri
It won't work if you're using Chrome, but will work (sluggishly) if you use Firefox. Go figure.
 

Maverick1963

TUG Member
Joined
Jun 8, 2005
Messages
367
Reaction score
126
Location
Yokohama, Japan
Resorts Owned
HGVC Flamingo
Now it works fine on Chrome. If HGVC is not a member business, all customers go away because of the amazingly poor web functions.
 
Top