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problems getting into HGVC online

Sandy VDH

TUG Review Crew: Elite
TUG Member
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Jun 6, 2005
Messages
10,131
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4,519
Location
Houston, TX
Resorts Owned
Wynd VIP Plat GF, Legacy HGVC Elite, WM, HICV, +
I am having issues getting the HGVClub site to actually login. Is anyone else having this issue?
 

Sandy VDH

TUG Review Crew: Elite
TUG Member
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Messages
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4,519
Location
Houston, TX
Resorts Owned
Wynd VIP Plat GF, Legacy HGVC Elite, WM, HICV, +
It finally let me in but it took 5 minutes.
 

linsj

TUG Review Crew: Veteran
TUG Member
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Aug 20, 2006
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Location
Indianapolis
Resorts Owned
HGVC
I've had this problem off and on for three days.
 

Talent312

TUG Review Crew: Veteran
TUG Member
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Jul 4, 2007
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Resorts Owned
HGVC & GTS
Perhaps their IT-geeks tried to make "improvements."

Everytime one of their ilk upgrades something in my office, the system
turns buggy and needs work to fix what wasn't broken. Its a racket.
 

Adrienne

TUG Member
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Feb 2, 2010
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Location
Emerald Hills, CA
Is anyone having problems actually making the reservations online? I've been trying and it keeps demanding my email address, yet won't let me type it in!

I suppose I could call but they charge more for a phone reservation, don't they? Hoping it's but a temporary glitch.
 

amisco

TUG Member
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Jul 8, 2009
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Location
California
Count me in on the trouble logging in ...

I have been trying to log into my HGVC and Hilton Club websites... no luck. Anyone talk with the HGVC people on the phone?
 

Blues

TUG Review Crew
TUG Member
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Jun 6, 2005
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Location
Monterey County CA
I have been trying to log into my HGVC and Hilton Club websites... no luck. Anyone talk with the HGVC people on the phone?

I've been trying to log in off and on all day. No luck.

Coincidentally, I was trying to log in so I could see my points while talking to a club counsellor. No problem - couldn't get through on the phone, either. Phone kept disconnecting. Then I finally got onto hold, but gave up after 15 minutes.

Something's very wrong with their operations right now. Hope they figure it out soon.

-Bob
 
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