LeeSoFL
TUG Member
We had planned a week at the Pulse NYC in early June, but now the hotel remains closed until mid June. I called the hotel number to get info, but it auto-transferred me to an "advocates" office who informed me the 4950 points for our reservation would go into the 120 holding account, and not back to the years from which they were used. The rep claimed that since NY government is keeping the hotel closed, they handle it as if I canceled my hotel stay. This is the first time this has happened to us, so any information from the forum is appreciated.
Stay safe - good luck to us all.
Lee
Stay safe - good luck to us all.
Lee