Points Problem

[Firepath]

I have a May contract. I just noticed that I have a full allotment of credits to borrow (from 2021) but my remaining 2020 credits have disappeared. I called to find out why and was told they are experiencing some kind of glitch that should be corrected within 24-48 hrs. So don’t get upset if your account doesn’t look right at the moment.

 

[rhonda]

Thanks for letting us know! Hope your credits are quickly straightened out.

 

[samara64]

Same issue happened to me multiple times where some credits simply disappear and I have to call and put a request to get these back. Time consuming and VERY ANNOYING.

 

[Firepath]

My credits finally showed up yesterday, and I got a call from WM confirming.