• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 31 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 31st anniversary: Happy 31st Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $23,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $23 Million dollars
  • Wish you could meet up with other TUG members? Well look no further as this annual event has been going on for years in Orlando! How to Attend the TUG January Get-Together!
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Points Problem

Firepath

newbie
Joined
Jun 4, 2016
Messages
482
Reaction score
286
Location
Northwest US
Resorts Owned
DVC
I have a May contract. I just noticed that I have a full allotment of credits to borrow (from 2021) but my remaining 2020 credits have disappeared. I called to find out why and was told they are experiencing some kind of glitch that should be corrected within 24-48 hrs. So don’t get upset if your account doesn’t look right at the moment.
 

rhonda

TUG Review Crew: Veteran
TUG Member
Joined
Jun 6, 2005
Messages
3,341
Reaction score
958
Location
San Diego, CA
Resorts Owned
Worldmark, DVC, Grand Pacific Palisades // Gone: Warner Springs Ranch, Seapointer (SA), WinPointVIP (?)
Thanks for letting us know! Hope your credits are quickly straightened out.
 

samara64

TUG Member
Joined
Nov 5, 2005
Messages
1,044
Reaction score
464
Location
Seattle
Same issue happened to me multiple times where some credits simply disappear and I have to call and put a request to get these back. Time consuming and VERY ANNOYING.
 
Top