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Points Missing form account

Sandy VDH

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
Messages
9,962
Reaction score
4,336
Points
648
Location
Houston, TX
Resorts Owned
Wynd VIP Plat GF, HGVC Elite, WM, HICV, +
I cancelled a reservation, but it appears it didn't give me the points back. Has anyone seen this happen.
 

Panina

TUG Review Crew: Elite
TUG Member
Joined
Jul 13, 2015
Messages
6,857
Reaction score
10,095
Points
749
Location
Florida
Resorts Owned
Hgvc Anderson, Blue Ride Village Resort
I cancelled a reservation, but it appears it didn't give me the points back. Has anyone seen this happen.
That happened to me a few years ago. I had to call. I had screen shots when they tried to tell me my points were correct. They researched and I got my points back.
 

pedro47

TUG Review Crew: Expert
TUG Member
Joined
Jun 6, 2005
Messages
22,272
Reaction score
8,692
Points
948
Location
East Coast
I cancelled a reservation, but it appears it didn't give me the points back. Has anyone seen this happen.
Always print a copy of your transactions or screenshot it and keep the information for two years. IMHO.
 

GT75

TUG Review Crew: Veteran
Moderator
Joined
May 30, 2016
Messages
4,490
Reaction score
2,980
Points
598
Location
Gig City in Tennessee
Resorts Owned
Legacy HGVC
FAVC-Cabo
I cancelled a reservation, but it appears it didn't give me the points back. Has anyone seen this happen.
Did you mean to post this in HGVC forum?
 

Sandy VDH

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
Messages
9,962
Reaction score
4,336
Points
648
Location
Houston, TX
Resorts Owned
Wynd VIP Plat GF, HGVC Elite, WM, HICV, +
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