Point member request for feedback

[fishingguy]

Tug RCI Point members,
Are you able to use your Home Reservation feature from the RCI Points website, to search/book Home Resort(s) and Resort Group(s) exchanges at this time? I'm looking for feedback so I can determine if there is a generic problem with this feature -- or yet again, another problem with my account and account website interface. Whenever I click on Home Reservations now I keep getting an Error Id. (I've also tried using various Mac and PC web browsers and keep getting the same result.)

I've been struggling through a whole host of problems ever since the "Enhancement Upgrade" put in place several weeks ago. However, since the last RCI Sale I haven't been able to use this feature to take advantage of my ARP and search at my home resort. In fact, it appears that my account no longer has any home resorts associated with it at this time -- since I cannot search for exchanges at my home resorts or resorts associated with my resort groups @10 to 12 months now.

I'm getting reluctant about calling RCI Website support, since each time they fix something, something new gets screwed up.... So please let me know over the next few days. -TIA

 

[memereDoris]

Home reservations also give me an error code. I thought it was because I added a new resort recently.

 

[ampaholic]

not working for me, Damn your eyes RCI, Arrrrggggg

 

[iloveflorida]

The "Home Reservation" feature doesn't work for me either. Hate that it isn't working, but relieved to learn that it's a problem with the site and not with my account.

 

[fishingguy]

Thanks guys for the input, but let's see if a few more are having the problem.

It was working for me about 10 days before the last sale, when I saw a week at a group resort I was pondering ...go figure?

 

[fishingguy]

response from RCI

I opened a case file with RCI and this is the response I got back:

Thank you for your e-mail.


We apologize for the problems you encountered with our website. Unfortunately, RCI.com is currently experiencing a temporary problem with RCI Points Home Reservations. This has been reported to our technical staff to resolve as quickly as possible. We ask you please try again later and apologize for the inconvenience this may have caused.

Kind Regards,