• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 27 years!

    Join tens of thousands of other owners just like you here to get any and all Timeshare questions answered!
  • TUG is asking for recent reviews of older resorts, earn a free year membership!

    Read more here
  • TUG has now saved timeshare owners more than $17,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $17 Million dollars
  • Follow the TUG Member Banner as it travels the world on vacation with Timeshare owners! Also sign up to get the banner sent to you so you can submit a photo of your vacation with the banner to share with TUG! Banner Thread
  • Sign up to get the TUG Newsletter for free! Join tens of thousands of other owners who get this every week! Latest resort reviews and the most important topics discussed by owners during the week!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    Read more Here
  • A few of the most common links here on the forums for newbies and guests!

Point member request for feedback

fishingguy

TUG Member
Joined
Sep 1, 2010
Messages
358
Reaction score
1
Points
0
Location
Central IL
Tug RCI Point members,
Are you able to use your Home Reservation feature from the RCI Points website, to search/book Home Resort(s) and Resort Group(s) exchanges at this time? I'm looking for feedback so I can determine if there is a generic problem with this feature -- or yet again, another problem with my account and account website interface. Whenever I click on Home Reservations now I keep getting an Error Id. (I've also tried using various Mac and PC web browsers and keep getting the same result.)

I've been struggling through a whole host of problems ever since the "Enhancement Upgrade" put in place several weeks ago. However, since the last RCI Sale I haven't been able to use this feature to take advantage of my ARP and search at my home resort. In fact, it appears that my account no longer has any home resorts associated with it at this time -- since I cannot search for exchanges at my home resorts or resorts associated with my resort groups @10 to 12 months now.

I'm getting reluctant about calling RCI Website support, since each time they fix something, something new gets screwed up.... So please let me know over the next few days. -TIA :(
 

ampaholic

TUG Member
Joined
Aug 25, 2010
Messages
2,305
Reaction score
1
Points
0
Location
Spokane
not working for me, Damn your eyes RCI, Arrrrggggg
 

iloveflorida

TUG Member
Joined
Jun 30, 2006
Messages
29
Reaction score
0
Points
1
Location
Sanford, NC
The "Home Reservation" feature doesn't work for me either. Hate that it isn't working, but relieved to learn that it's a problem with the site and not with my account.
 

fishingguy

TUG Member
Joined
Sep 1, 2010
Messages
358
Reaction score
1
Points
0
Location
Central IL
Thanks guys for the input, but let's see if a few more are having the problem.

It was working for me about 10 days before the last sale, when I saw a week at a group resort I was pondering ...go figure?
 

fishingguy

TUG Member
Joined
Sep 1, 2010
Messages
358
Reaction score
1
Points
0
Location
Central IL
response from RCI

I opened a case file with RCI and this is the response I got back:

Thank you for your e-mail.


We apologize for the problems you encountered with our website. Unfortunately, RCI.com is currently experiencing a temporary problem with RCI Points Home Reservations. This has been reported to our technical staff to resolve as quickly as possible. We ask you please try again later and apologize for the inconvenience this may have caused.

Kind Regards,
:rolleyes:
 
Last edited:
Top