It's good, but if you are VIPG or VIPP it would likely not include the upgrade benefit. To get that you have to call in and explain to them how to accomplish it (e.g., check the upgrade box and do it in increments of 35,000 points, resulting in 63,000 Wyndham-RCI points for each increment). If you're VIPG or VIPP it's worth doing it yourself.
Not really sure what you're asking about the "roll forward" quote. The options you have are deposit to RCI or the Point Deposit Feature(PDF). PDF ordinarily must be accomplished in the first 3 months for non-VIP, first 6 months for VIPS, first 9 months for VIPG or anytime in the use year for VIPP. They have extended the deadline to anytime in the use year for all, though there isn't an indication when that would end. As a result, if you are non-VIP and you have a use year that ends in June, September, or December, while you ordinarily wouldn't be able to PDF points to next year or the year after, you can now. If you are non-VIP and have a use year ending in March, you would be in the first 3 months and would be able to do it anyway since it is April. They did this right before the end of March, which is when many people's use year was ending - they haven't changed it yet, but could do so in the future when things change. There isn't a time limit for RCI deposits, it just has to be during the use year.