luvNMB52
TUG Member
I will forewarn you that this is sorta long and drawn out. Just thought some of you would be interested in "our" check-in story.
So... DH and I arrive at NMB on Wednesday before Thanksgiving and go to OB Tower 4 Lobby to check into our 4 br cottage reserved with ARP October 2014. Check in goes well, cottage is not ready but it's around 1:40 and they say it will be ready by 2:00 so we're happy. Requested two pack 'n plays for twin grandsons and they are being delivered to cottage. Go over to get parking pass and the girl is so excited to tell us that they have "Thanksgiving" food over at Member Services in Tower 2 and we should go get something to eat while we wait.
We're a little skeptical but hadn't had lunch so we said okay. As the two girls behind the counter had been, almost giddily, telling us about the food they were also mentioning that we could go to a breakfast meeting on Friday or Saturday since they knew we wouldn't want to on Thanksgiving and they could give us tickets to the Christmas Show at Carolina Opry for all the people in our party. I knew we probably wouldn't be going to a show and wasn't really interested but was going along to speed up the process.
Now for the "rest of the story." Parking pass girl walks with us across the street to Tower 2 to show us where the food is... so we go to the Member Services desk and they start telling us someone will be with us in just a minute to give us our update, etc. DH and I are looking at each other like, Who said anything about an update? I told the girl at the MS desk that we weren't there for an update, just for lunch. Then a man hears us and assures us that everything will be "made right." Seems the "lunch" food (sandwiches) was gone and the heavier food (bbq chicken, bbq pork, mashed potatoes, etc.) was on its way. So we keep insisting that we need to go, that our cottage is probably ready by now, etc. So same man reappears and is speaking to the girl who has now been assigned to give us our update and says they will also give us a $100 AMEX card. Well that doesn't sound bad and since we're already there, we decide to go through the process.
BAD IDEA! She takes us to a different room "that isn't as crowded/noisy" so we can talk while the promised food arrives. The main premise of the update is about the Norwegian cruises being added and can be reserved with points and then it is highly suggested that we also need to add a small CWA contract to our account b/c we love coming to NMB (where we own) and more points at the Myrtle Beach resorts are now CWA than individual deeds. Somehow I find that very hard to believe! In the meantime, I've gotten a call saying our cottage is ready and I can come pick up the keys. Since it is now around 3 pm, I know I need to get back over to check-in desk b/f all the 4:00 arrivals are there. I leave (much to the dismay of our update girl) to get the keys and am very glad I did b/c the lobby was filling up with people fast! When I got back, DH was eating and I went to get a plate. Our girl was talking fast about all the reasons we should add the CWA contract and then had a "closer" come over.
I was finished eating by now and got a text from our daughter and family who were "20 minutes away" and, at the rate things were going, might arrive at the cottage b/f we got there ourselves! When the "closer" got to the table, he started his spiel, and I just stood up and said we have to go. He was like, it won't take long for me to explain... I understand you're having trouble getting in at Ocean Blvd. and we can help you with that. I was like, who said that? We come here all the time. I haven't had any problems at all! Well, from the looks of "our girl's" face, she was the one who told him that -- not sure why... I just said, we don't have time. Our daughter and her family are almost here and we need to leave NOW so we will be at the cottage when they arrive. He kept trying to say, it won't take long etc. I said, our family is more important. We're leaving! So we walked out.
Did go by for the AMEX card and show tickets (which we didn't use) and got to the cottage a couple minutes b/f DD and family arrived.
Other than all that crap, we had a wonderful time. The weather has been beautiful - sunny and 70's. Our Thanksgiving meal was good, our daughter and son-in-law got some shopping done while we enjoyed the grand-kids and all is well with the world. Such a shame, they offered us lunch and turned that first hour or so into a fiasco!
So... DH and I arrive at NMB on Wednesday before Thanksgiving and go to OB Tower 4 Lobby to check into our 4 br cottage reserved with ARP October 2014. Check in goes well, cottage is not ready but it's around 1:40 and they say it will be ready by 2:00 so we're happy. Requested two pack 'n plays for twin grandsons and they are being delivered to cottage. Go over to get parking pass and the girl is so excited to tell us that they have "Thanksgiving" food over at Member Services in Tower 2 and we should go get something to eat while we wait.
We're a little skeptical but hadn't had lunch so we said okay. As the two girls behind the counter had been, almost giddily, telling us about the food they were also mentioning that we could go to a breakfast meeting on Friday or Saturday since they knew we wouldn't want to on Thanksgiving and they could give us tickets to the Christmas Show at Carolina Opry for all the people in our party. I knew we probably wouldn't be going to a show and wasn't really interested but was going along to speed up the process.
Now for the "rest of the story." Parking pass girl walks with us across the street to Tower 2 to show us where the food is... so we go to the Member Services desk and they start telling us someone will be with us in just a minute to give us our update, etc. DH and I are looking at each other like, Who said anything about an update? I told the girl at the MS desk that we weren't there for an update, just for lunch. Then a man hears us and assures us that everything will be "made right." Seems the "lunch" food (sandwiches) was gone and the heavier food (bbq chicken, bbq pork, mashed potatoes, etc.) was on its way. So we keep insisting that we need to go, that our cottage is probably ready by now, etc. So same man reappears and is speaking to the girl who has now been assigned to give us our update and says they will also give us a $100 AMEX card. Well that doesn't sound bad and since we're already there, we decide to go through the process.
BAD IDEA! She takes us to a different room "that isn't as crowded/noisy" so we can talk while the promised food arrives. The main premise of the update is about the Norwegian cruises being added and can be reserved with points and then it is highly suggested that we also need to add a small CWA contract to our account b/c we love coming to NMB (where we own) and more points at the Myrtle Beach resorts are now CWA than individual deeds. Somehow I find that very hard to believe! In the meantime, I've gotten a call saying our cottage is ready and I can come pick up the keys. Since it is now around 3 pm, I know I need to get back over to check-in desk b/f all the 4:00 arrivals are there. I leave (much to the dismay of our update girl) to get the keys and am very glad I did b/c the lobby was filling up with people fast! When I got back, DH was eating and I went to get a plate. Our girl was talking fast about all the reasons we should add the CWA contract and then had a "closer" come over.
I was finished eating by now and got a text from our daughter and family who were "20 minutes away" and, at the rate things were going, might arrive at the cottage b/f we got there ourselves! When the "closer" got to the table, he started his spiel, and I just stood up and said we have to go. He was like, it won't take long for me to explain... I understand you're having trouble getting in at Ocean Blvd. and we can help you with that. I was like, who said that? We come here all the time. I haven't had any problems at all! Well, from the looks of "our girl's" face, she was the one who told him that -- not sure why... I just said, we don't have time. Our daughter and her family are almost here and we need to leave NOW so we will be at the cottage when they arrive. He kept trying to say, it won't take long etc. I said, our family is more important. We're leaving! So we walked out.
Did go by for the AMEX card and show tickets (which we didn't use) and got to the cottage a couple minutes b/f DD and family arrived.
Other than all that crap, we had a wonderful time. The weather has been beautiful - sunny and 70's. Our Thanksgiving meal was good, our daughter and son-in-law got some shopping done while we enjoyed the grand-kids and all is well with the world. Such a shame, they offered us lunch and turned that first hour or so into a fiasco!
Last edited:
