Owner Name appears twice on Wyndham Portal: With and Without Middle Initial

[Worker]

My Owner Name appears twice on Wyndham Portal: With and Without Middle Initial. Would Wyndham website allow me 2 reservations on same dates at same resort, without cancelling the other?

 

[Sandy VDH]

I assume so, as the computer has you listed as two different entries. Behinds the scenes there is likely a key for that record and each name has a different key, so the system is checking if the keys are duplicate NOT the names.

They have me in with multiple variations in my name and I book and hold two items all the time that way, but I do add a real guest as I get closer to check in.

 

[chapjim]

My Owner Name appears twice on Wyndham Portal: With and Without Middle Initial. Would Wyndham website allow me 2 reservations on same dates at same resort, without cancelling the other?

Not any more!!!

 

[Sandy VDH]

Not any more!!!

I meant in general, this the current shit show that is going on.

 

[Worker]

Well to make this situation clear, I will do this and update everyone. This coming week.

 

[Worker]

Not any more!!!

How did you come to this conclusion?

 

[wjappraise]

My Owner Name appears twice on Wyndham Portal: With and Without Middle Initial. Would Wyndham website allow me 2 reservations on same dates at same resort, without cancelling the other?

yes, you could have one under each iteration of your name.

Wes.

 

[chapjim]

How did you come to this conclusion?

My thought was that Wyndham reads these boards and might take corrective action when someone says they are doing something might take advantage of a glitch or oversight.

I didn't make the point very well, it seems.

 

[kaljor]

I've told this story before in this forum. I bought 4 resale contracts. Wyndham registered them all with 3 different middle initials. This is hilarious for one big reason. All my life I've never use my middle initial, except on government documents where it's required. So they invented a couple of different middle initials for me. Go figure.

 

[jebloomquist]

I have my name with and without a middle initial. That's nothing new. However, I also have a son who is a junior. Wyndham has not included the junior on a second name without a middle initial. So, I have three names in my account, two without the middle initial and one with the initial. All three seem to be usable for holding reservations.

 

[jules54]

My family members and myself are listed several different way under the owners section. I’ve taken full advantage of that in the past when booking reservations.

I agree with Jim that Wyndham employees do read this board.

I also agree with Sandy about the shit show that is going on with the reservation system and guest confirmations.

Everytime I even think about it I want to pull someone’s hair out. Who and how in the Wyndham organization can make policy changes that affect so many and make them effective the day they are posted. I still have not received any email notification about the new Guest confirmation policies.

 

[dgalati]

My family members and myself are listed several different way under the owners section. I’ve taken full advantage of that in the past when booking reservations.

I agree with Jim that Wyndham employees do read this board.

I also agree with Sandy about the shit show that is going on with the reservation system and guest confirmations.

Everytime I even think about it I want to pull someone’s hair out. Who and how in the Wyndham organization can make policy changes that affect so many and make them effective the day they are posted. I still have not received any email notification about the new Guest confirmation policies.

Could the emails be going to any of the fictitious names?

 

[jules54]

Silly goose the name aren’t fictitious, only different spellings or combinations of initials. All emails go to same email address.

 

[paxsarah]

The email that such communications are supposed to be coming to is the one at the very bottom of the “my ownership” tab, under “point of contact.” There are also email addresses for each owner with a login that appear under “account settings” or “view or edit account” on the main dashboard - these can be edited by the user but they don’t affect where the critical emails are sent. I know some people have indicated that they’re not receiving emails even at the point of contact address, and obviously I don’t know why not, but that’s the only address that matters.

I’ll take this opportunity to once again assert that Wyndham should be sending these emails to every owner that has an individual login and not just one point of contact per account. If each owner is equally responsible for the account and equally able to book reservations, they should all be sent these messages that could affect any reservation they make. It’s ridiculous.