BeruMouthBreather
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- Joined
- Aug 26, 2024
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So....first off, super glad I found you fantastic people because I've learned SO much already just browsing this forum for the last day or so!
My husband and I are in Orlando and attended a Parc Soleil HGVC presentation. I'm starting to feel like the pitch had A LOT of inaccurate info, now that I'm reading what you all have to say on this site.
So we signed the paperwork yesterday BUT we were very clear that we wanted time to research, and were told by "the manager" that the paperwork would not be formally submitted until Wednesday as a courtesy, allowing us about 72 hours to walk away and research a little more. However...now I feel icky, because they did have us sign, date and provide credit card info for the down payment - on the promise that they wouldn't charge us or make it final until the 72 hour mark.
So here are my reservations and the discrepancies I'm seeing now:
A) they're definitely going to process this, right? Lol I feel SO dumb for signing. They also didn't send us home with ANY paperwork, they said it would be emailed for us to take to a notary on Wednesday when we get home. And then we would have access to the app and member site once our purchase is confirmed. But like, I signed a contract for a $17k EOY (odds) for 5400 pts and I was sent home with ZERO paperwork, copies or confirmation of any kind. They said this was so it could "disappear" if we changed our minds and decide to opt out by Wednesday. They also said this way, it wouldn't negatively ding the agent for a rescind - they said we wouldn't have to go through the hassle of formally rescinding because they'll just shred the paperwork and it'll be like it never happened, and her rating or whatever wouldn't be effected. Could this be true or am I a sucker? They have not charged my card (yet). Should I put a fraud alert on my chase account in case I need to dispute it in the future?
B) I'm going to rescind or cancel or whatever, we realize we probably got screwed on this price. Should I send in a formal rescind letter by certified mail even if I talk to her at our scheduled call on Weds and she "voids" the contract? I feel like this is the right move but also, what happens if I send a rescind letter and it turns out they never did file the paperwork, so there's nothing to rescind? I don't have any confirmation info - no account number or deed number or anything to reference in my letter? Will a rescind letter still be accepted if I don't have the property info to cite?
C) we DO want to purchase a timeshare because it seems like it would fit our lifestyle! But I'm not fully understanding resales. One of the biggest benefits we were told was included in this direct purchase, was "unlimited open season". Which she described as "7 full days ANYWHERE in the world at any hilton club or affiliated property, at any time, no blackout dates or restrictions, for $300 per stay plus taxes." $300 flat rate for any in network studio, and then a little more for 1BR/2BR etc. Looking around this site, thay doesn't seem correct? It definitely looks like open season costs are location-specific and hugely variable. So was this just a blatant lie? It also seems like open season only applies to the Club Resorts, not hotels. Is that correct..?
D) Do resale deeds include open season? My husband would use it a ton for work if that's the case but that's assuming he'd get a 1-week stay at any hilton hotel (not club resort) for $300+tax. The club resorts are not located conveniently for the work he does - like, a resort Breckenridge doesn't help him if he needs to be in Golden at 6am for conferences. Also with resale, I've seen some posts that "club" doesn't transfer. What does that mean? We can't use the Club Resorts? We're not Club members? So what...what exactly do you purchase in a resale?
E) we were told we could use our Club points easily at any time at hotels - but it looks like to do this, we may have to convert them to honors points? We have a very nice Hilton brand hotel in our home city, so we're thinking this would be a nice perk if we could get a babysitter for a few nights and have a quick staycation getaway. Or would a better bet be to use "open season" if this hotel qualifies..? Even if we pay $300 for a week and only use 2 nights, it'd be a significant savings over that hotel's usual rate ($300-400/night, we've been there many times and love it). We were also told we could take advantage of hotel amenities as owners, even if we're not guests - again, this is a huge perk for us because we could take our kid swimming every weekend. But now I'm wondering if that was another empty promise? I feel like more people would be jumping for unlimited pool use if this was a real thing
F) kind of similar, but we were also told that all the perks at the Club Resorts would apply if we chose to stay in a hotel - so if we do the Hilton Orlando instead of Park Soleil, that we would still have free parking for example, even though Hilton Orlando has a nightly parking fee for hotel guests. Is this...accurate? Also that we wouldn't pay tax, resort fees, etc. But where's the fine print on those details?
Sorry I know that's a lot! I'm just still so confused. What we were told and what we're seeing on this site are not jiving lol I have no documents to reference because they refused to give me any or make copies of the contracts we signed
I know, we should've walked away but we genuinely thought that we'd keep it if these perks checked out the way they were presented
In a nutshell, if it helps anyone make a general recommendation for us, this is what we're hoping to accomplish:
A 1-ish week family vacation each year, or two more modest shirter trips. Our kid is 3 so theyll be less extravagant and closer to home for the next few years but we're hoping to eventually get to some fantastic places - scotland, japan, hawaii, maldives, greece. We usually plan in advance and during off season, we don't rush for holidays. We *could* plan on short notice also, but its not my preferred way to plan my year. We have a toddler, so a 2BR would be preferred but we could make a 1 BR work too!
My husband travels about 4-5x/year for work - sometimes staying as little as one night before moving on to the next location (for example: he recently drove from MI to Ohio, stayed one night, then drove through PA staying in two more hotels for 2 nights each - then a similar path on the way back).
My husband and I are in Orlando and attended a Parc Soleil HGVC presentation. I'm starting to feel like the pitch had A LOT of inaccurate info, now that I'm reading what you all have to say on this site.
So we signed the paperwork yesterday BUT we were very clear that we wanted time to research, and were told by "the manager" that the paperwork would not be formally submitted until Wednesday as a courtesy, allowing us about 72 hours to walk away and research a little more. However...now I feel icky, because they did have us sign, date and provide credit card info for the down payment - on the promise that they wouldn't charge us or make it final until the 72 hour mark.
So here are my reservations and the discrepancies I'm seeing now:
A) they're definitely going to process this, right? Lol I feel SO dumb for signing. They also didn't send us home with ANY paperwork, they said it would be emailed for us to take to a notary on Wednesday when we get home. And then we would have access to the app and member site once our purchase is confirmed. But like, I signed a contract for a $17k EOY (odds) for 5400 pts and I was sent home with ZERO paperwork, copies or confirmation of any kind. They said this was so it could "disappear" if we changed our minds and decide to opt out by Wednesday. They also said this way, it wouldn't negatively ding the agent for a rescind - they said we wouldn't have to go through the hassle of formally rescinding because they'll just shred the paperwork and it'll be like it never happened, and her rating or whatever wouldn't be effected. Could this be true or am I a sucker? They have not charged my card (yet). Should I put a fraud alert on my chase account in case I need to dispute it in the future?
B) I'm going to rescind or cancel or whatever, we realize we probably got screwed on this price. Should I send in a formal rescind letter by certified mail even if I talk to her at our scheduled call on Weds and she "voids" the contract? I feel like this is the right move but also, what happens if I send a rescind letter and it turns out they never did file the paperwork, so there's nothing to rescind? I don't have any confirmation info - no account number or deed number or anything to reference in my letter? Will a rescind letter still be accepted if I don't have the property info to cite?
C) we DO want to purchase a timeshare because it seems like it would fit our lifestyle! But I'm not fully understanding resales. One of the biggest benefits we were told was included in this direct purchase, was "unlimited open season". Which she described as "7 full days ANYWHERE in the world at any hilton club or affiliated property, at any time, no blackout dates or restrictions, for $300 per stay plus taxes." $300 flat rate for any in network studio, and then a little more for 1BR/2BR etc. Looking around this site, thay doesn't seem correct? It definitely looks like open season costs are location-specific and hugely variable. So was this just a blatant lie? It also seems like open season only applies to the Club Resorts, not hotels. Is that correct..?
D) Do resale deeds include open season? My husband would use it a ton for work if that's the case but that's assuming he'd get a 1-week stay at any hilton hotel (not club resort) for $300+tax. The club resorts are not located conveniently for the work he does - like, a resort Breckenridge doesn't help him if he needs to be in Golden at 6am for conferences. Also with resale, I've seen some posts that "club" doesn't transfer. What does that mean? We can't use the Club Resorts? We're not Club members? So what...what exactly do you purchase in a resale?
E) we were told we could use our Club points easily at any time at hotels - but it looks like to do this, we may have to convert them to honors points? We have a very nice Hilton brand hotel in our home city, so we're thinking this would be a nice perk if we could get a babysitter for a few nights and have a quick staycation getaway. Or would a better bet be to use "open season" if this hotel qualifies..? Even if we pay $300 for a week and only use 2 nights, it'd be a significant savings over that hotel's usual rate ($300-400/night, we've been there many times and love it). We were also told we could take advantage of hotel amenities as owners, even if we're not guests - again, this is a huge perk for us because we could take our kid swimming every weekend. But now I'm wondering if that was another empty promise? I feel like more people would be jumping for unlimited pool use if this was a real thing
F) kind of similar, but we were also told that all the perks at the Club Resorts would apply if we chose to stay in a hotel - so if we do the Hilton Orlando instead of Park Soleil, that we would still have free parking for example, even though Hilton Orlando has a nightly parking fee for hotel guests. Is this...accurate? Also that we wouldn't pay tax, resort fees, etc. But where's the fine print on those details?
Sorry I know that's a lot! I'm just still so confused. What we were told and what we're seeing on this site are not jiving lol I have no documents to reference because they refused to give me any or make copies of the contracts we signed
I know, we should've walked away but we genuinely thought that we'd keep it if these perks checked out the way they were presentedIn a nutshell, if it helps anyone make a general recommendation for us, this is what we're hoping to accomplish:
A 1-ish week family vacation each year, or two more modest shirter trips. Our kid is 3 so theyll be less extravagant and closer to home for the next few years but we're hoping to eventually get to some fantastic places - scotland, japan, hawaii, maldives, greece. We usually plan in advance and during off season, we don't rush for holidays. We *could* plan on short notice also, but its not my preferred way to plan my year. We have a toddler, so a 2BR would be preferred but we could make a 1 BR work too!
My husband travels about 4-5x/year for work - sometimes staying as little as one night before moving on to the next location (for example: he recently drove from MI to Ohio, stayed one night, then drove through PA staying in two more hotels for 2 nights each - then a similar path on the way back).
