The most important thing I can say about the Ultimate Occupancy provisions is, speak only with Owner Modifications to verify if a Week is impacted. If the Seller has the original deed and can show it to you, great, that's confirmation and we'll be happy to help you interpret the related deed clauses. If not, neither the onsite resort personnel nor the reps who answer Owner Services calls will be able to help - in fact it's likely that they have never even heard the term, "Ultimate Occupancy."
There's nothing nefarious about Ultimate Occupancy deeds or provisions, which I can confidently say because I have owned two UO-affected deeds since SurfWatch's construction phases. They are not evidence of Marriott under- or over-selling any inventory, and with the build-outs of both OceanWatch and SurfWatch long done, the interim placements stopped happening years ago. The docs make it very clear how the provisions work, and Owner Modifications will be able to confirm. But because the Unit Number in a deed affected by UO does not correlate to the type of view being purchased, your questions to Owner Modifications must reference the deed number and not the Unit Number. Your question should be worded: "I am considering a purchase of a Week and the owner tells me that something called Ultimate Occupancy is in play. The deed number is ______ (get it from owner.) Can you please confirm the view type of this deed?"
FYI, I just confirmed via Chat on the website that the following contact info is still correct -
- the email address for Owner Modifications is
owner.modifications@vacationclub.com
- to reach them by telephone call the usual Owner Services number and ask to be transferred to Owner Modifications
- for snail mail you can send it to the usual Owner Services address (Marriott Vacations Worldwide Owner Services; 310 Bearcat Drive; Salt Lake City, UT 84115-2544) but include "Attn: Owner Modifications."