Well, Mike, Amanda had more than one bad day!! I am sorry, but she should not take it out on her customers!
When I went in to reserve our paper for the week she said "If you are not here by 10:00AM, the paper goes back out!". I said that often we do not pick up our paper until later than 10:00. In the past, this has never been an issue. I said that I would even pay for the paper in advance so that she could be assured that we would be picking it up. She said "If you are going to be later than 10:00 you have to call us to advise."
So, every, single morning I called, usually around 8:00AM, to advise that we would be picking up the paper after 10:00. Every, single day there was some issue. On the last day when I went in to pick up the paper, Amanda snapped: "You are supposed to be here at 10:00! It's 10:30!!! You have to call if you are going to be late. We already put the paper back out. " I said "I DID call you...at 8:00 this morning.... to advise that we would be in after 10:00". She said "Oh, yeah...well...there's still one here so you can have it."
Mike...maybe there are two people named Amamda who work at The Ocean Pointe Marketplace!
Smooth Air