Internal management at the resort. Lani Kaui, long time resort manager, has moved up to work in Princeville. She was replaced by a man who came down from Princeville, (his name escapes me), who has changed a number of internal things at the resort. He's implemented some new things for guests, such as free computer/printer use in the lobby, which makes it much more convenient than before. Some of the office staff has changed, too, I believe, and the current staff is fiercely focused on providing outstanding customer service.
There is a new landscaping company taking care of the grounds at KBV as well as the grounds of the Aqua-run Kauai Beach Resort hotel next door. Both places look better than ever. They are working hard at repairing/preserving the buildings, and taking care of the issues that arise from being an "on the sand" oceanfront resort. Since the remodel of the swimming pool earlier this year, and the ongoing cooperative arrangement to use the Aqua hotel's extensive swimming pool complex for free, the options available to KBV guests have increased a lot. Other resorts may be fancier, but I continue to enjoy my ownership at Kauai Beach Villas.
Dave