Ben Breier
TUG Member
- Joined
- Jan 22, 2017
- Messages
- 14
- Reaction score
- 6
- Points
- 114
- Location
- Greater Seattle area
- Resorts Owned
-
HGVC - NYC Residences
HGVC - Carlsbad, Marbrisa
We are owners at NYC Residences and are in town for the week. Prior to the visit, received an “update” offer and thought it actually a pretty good deal – dinner and drinks at Carmine’s Times Square followed by Beautiful Noise, a play featuring Neil Diamond’s life and songs, so we accepted. Dinner was family style, with about 20 or so other HGV owners who received the same update offer followed by pretty good seats at the play; turned out to be a very nice evening.
The update was interesting. They have a new (to me) standalone sales center on W57th and it is a quite nice center – you can tell that they have spent a few dollars. Anyway, we were called back and the sales guy small talked just a bit and finally asked if I had any questions and what I knew about the program – I listed off the merger with Diamond, introduction of Max, slow migration of properties, requiring a minimum of $25k new money to get into Max, limited reservation window, limited availability at the new properties, etc. He was quiet for a few minutes and then asked if I worked for Hilton – lol. Asked a couple of questions about our experiences at Residence’s and asked if we considered a different property. I know that others may have had some complaints, however we have enjoyed our visits and don’t have any issues. Anyway, said no, we were happy. He tapped his iPad for a couple of seconds and excused himself. About a minute later, he returned and asked if we would come him. We were introduced to the “VIP” sales guy without further comment. The ”VIP” guy went through an abbreviated pitch – 11k points over 18 months for $1695. I said thanks, but no thanks and he sent us on our way.
Our appointment was at 10:45 and we were back on the street and on our way to the room by 11:05. Turned out to be a great deal for me!
I guess the one drawback is that we didn’t receive any additional information on the program. He didn’t show us any of the charts, no offers, no nothing.
The update was interesting. They have a new (to me) standalone sales center on W57th and it is a quite nice center – you can tell that they have spent a few dollars. Anyway, we were called back and the sales guy small talked just a bit and finally asked if I had any questions and what I knew about the program – I listed off the merger with Diamond, introduction of Max, slow migration of properties, requiring a minimum of $25k new money to get into Max, limited reservation window, limited availability at the new properties, etc. He was quiet for a few minutes and then asked if I worked for Hilton – lol. Asked a couple of questions about our experiences at Residence’s and asked if we considered a different property. I know that others may have had some complaints, however we have enjoyed our visits and don’t have any issues. Anyway, said no, we were happy. He tapped his iPad for a couple of seconds and excused himself. About a minute later, he returned and asked if we would come him. We were introduced to the “VIP” sales guy without further comment. The ”VIP” guy went through an abbreviated pitch – 11k points over 18 months for $1695. I said thanks, but no thanks and he sent us on our way.
Our appointment was at 10:45 and we were back on the street and on our way to the room by 11:05. Turned out to be a great deal for me!
I guess the one drawback is that we didn’t receive any additional information on the program. He didn’t show us any of the charts, no offers, no nothing.
