Not Enough Bonus Points for Waikoloa

[jumpinjackjoe]

Greetings,
We are newbies and about a year ago bought a package that included 1600 points at Elara in Las Vegas. We also received 4000 bonus points that are set to expire in November 2016, and we have the Hilton Honors card. We'd like to use our 4000 bonus points to book a two-bedroom at Waikoloa, but the two-bedroom is 5000 points. Is there any way we can combine our 4000 bonus points with our 1600 annual points? Or pay the difference in cash?

We are new to all of this, the HGVC website can be more confusing than helpful, and maybe I'm a bit slow, but much of this is pretty confusing. Any help is greatly appreciated.

Thank you.
Joe and Sandi

 

[SmithOp]

You can still use the Classic reservation system. Try searching for the dates you want then click on the check in date. The confirmation screen that is next will tell you which points are being used at the bottom before you decide to confirm. If it wont combine the points the way you want try calling in to the reservation number and they might be able to do it for you.


Sent from my iPad Mini 4 using Tapatalk

 

[JSparling]

I've tried to combine points and been told "no way" more than once on the phone with the HGVC people. However, I know I've seen a post at least once where someone was successful in getting them to grant this favor. Perhaps it just depends on who answers the phone?

 

[holdaer]

I've tried to combine points and been told "no way" more than once on the phone with the HGVC people. However, I know I've seen a post at least once where someone was successful in getting them to grant this favor. Perhaps it just depends on who answers the phone?

JSparling is correct. We cannot combine bonus points and club points to book reservations within HGVC system.

However, you can combine bonus points and club points by making reservations via RCI. I'm not sure if that helps the OP, but it's another option to consider.

 

[David M]

Worst case, you can always make back-to-back bookings.

When we paid retail, we got 14,000 bonus points. When we tried to use them, we found we could only use club points or bonus points for any given reservation.

We used that to our advantage by booking back-to-back at lagoon tower & grand waikikian, followed by back-to-back-to-back at kingsland, kohala suites, then the bay club.

Unfortunately, there was an issue with our lagoon tower studio, so we ended up having two stays at grand waikikian (1BR, 2BR).

It was an amazing three weeks, with just me and my DW for the first week ... then my DS joined us.

We lived like Royalty, burning through >19K points, enjoying the premier units at each location, followed by a Villa at The Bay Club.

We loved every location, but we loved The Bay Club most, so we bought resale there.

 

[Jason245]

Greetings,
We are newbies and about a year ago bought a package that included 1600 points at Elara in Las Vegas. We also received 4000 bonus points that are set to expire in November 2016, and we have the Hilton Honors card. We'd like to use our 4000 bonus points to book a two-bedroom at Waikoloa, but the two-bedroom is 5000 points. Is there any way we can combine our 4000 bonus points with our 1600 annual points? Or pay the difference in cash?

We are new to all of this, the HGVC website can be more confusing than helpful, and maybe I'm a bit slow, but much of this is pretty confusing. Any help is greatly appreciated.

Thank you.
Joe and Sandi

Maybe instead of booking a whole week, book partial week so that you use less points, or make two partial week reservations (it costs more, but it is what it is unfortunatly).

I don't know what your travel plans are, but I would look into a resale from somewhere and try to bump your points to around 5k... otherwise you will be VERY limited in what you can get with that small a points package.

 

[presley]

+1 to book as many days as you can with the bonus points and then use your club points to book a second reservation to give yourself a full week.

 

[RichardL]

Be creative, as I recall Fri, and Sat costs 2x the points so book m-thur at
Waikoloa and Friday and Sat go to Volcano Village at Hilo and enjoy the burning cauldron at-least one evening night. I find that Waikoloa with 4-5 Hilon locations always seems to have open season nights, so that is what I do

 

[jumpinjackjoe]

Thank you all!

Thanks to everybody who responded with your great ideas. The switch to the classic reservation system was very helpful, and I hadn't even thought of making two separate reservations using different points. In the end we were able to use all of our 4000 bonus ponts for a 6 night stay (not 7, but that' ok), in a two-bedroom unit at the Kohala Suites by HGVC in Waikoloa in May 2016. Very much looking forward to it, always love a good vacation.

Again, thank you all for the education!!!!

Joe W

 

[David M]

Awesome ... we know you'll enjoy your stay

We're at The Bay Club from the 6th to 20th ... might even see you there