30 days since her guests checked into my reserved unit. No money.
How did this happen? Well, the TUG 'Guest' has worked for years "thru", "for", "as part of" a well known and respected TUG GUEST who posts multiple offerings on the LMR/LMW thread. Was this person an employee, subcontractor, commissioned agent, a 1099 contractor or a BEST GIRL FRIEND?
The principal in the business has called me TWICE ... the first time sobbing hard ... just stunned and in shame.
But then again, I did NOT expect the resort's Front Desk supervisor to be calling me at 8:30AM Saturday morning asking WHERE the next week's (actually 3 weeks of) reservations were for the guests I had onsite for the past 7 days). The guest was trying to MOVE to their next 2/2 unit on Jan 16th, but the resort ONLY had a 1 night, reservations linked onto my stay and they had booked 4 weeks with ME. WHAT? I am thinking .. I don't remember ANY 4 week booking .. esp at a resort a rarely EVER book at .. in South Florida. I tell the supervisor, NOT ME ... I have no one with 4 weeks booked at any resort ... he assures me the tenant booked with me ... he has searched his companies' Web site for my name and their name ... and can ONLY find the 1 night NEW reservation ... I tell him I don't make 1 night reservations. Then I think, STOP ...and had the Front Desk supervisor ask the WHO DID you booked with? I hear the name and I immediately say the 2 women's name associated with that company and the Wyndham Front Desk supervisor says, "I have their phone number!" and we hang up.
(The resort's Front Desk supervisor KNOWS me ... 3 years from a different resort where I have stayed and owned for 10+ years; he has my business card with my cell number; he knows me on sight. I saw him while staying at that resort in late November. It was GREAT he was working when the Canadians came looking for where they were moving to.)
90-120 minutes later ... I get the OTHER HALF of the 2 women calling me ... in tears and saying "I don't know why she had done this. The police have been called and these Canadians paid her $6,000 for 4 weeks." My week was the first week of their Broward County stay and I tell her, I have not been paid my $800.
Via the OTHER HALF of this duo and later in the week, I find out the resort provided the guests 2 additional nights FREE at the resort while this mess was trying to be unraveled. The OTHER HALF offered options and/or assistance to these CANADIAN guests.. but they choose not to avail themselves of those offers ... I was not sure these were entirely FREE offers to the displaced Canadians or comparable resorts or locations.
I was and have NOT BEEN OFFERED payment for my week USED by the Canadians... by the OTHER HALF (the other partner or the principal or the owner of this well known TUG entity) or by the "MISSING HALF" who took my week without payment for her guests WHO PAID HER.
So here is the NEXT TWIST.
I call via the PHONE another well known TUG MEMBER and ask what insight they can offer is on this matter (my issue). Want to GUESS what I am told by them? They were taken for $600 last AUGUST, 2015 by the same person. Called last minute and asked to rent for $600 a week she had previous SOLD to the duo thru the company was still available for 2015 ... several days before checkin. A NJ beach week ... has all the resort info and told a check will be in the mail. 6 Weeks later, they realize they did NOT get a check and call the "MISSING HALF" about their rental proceeds. She starts bawling and OFFERS, to pay $5-10 a month, to make amends (let see that would take 5 years to pay off at $10 a month). The TUG MEMBER tells her to not worry ... as you are having such a hard time.
So ... think I am happy? I look at the LMR/LMW and see multiple posts by the "Other Half" offering or asking for rentals. The person who took my week .. their id is "void" ... deactivated ... after sending a PM to TUGBrian.
Yes, I did rat you out to TUGBrian .. both of you. Weeks ago. He asked that I try to resolve this with both of you ... but he also suggest I post this on TUG ... yesterday on another follow up PM with TUGBrian..
30 days ... think I should just sweep this $800 under the rug?
How did this happen? Well, the TUG 'Guest' has worked for years "thru", "for", "as part of" a well known and respected TUG GUEST who posts multiple offerings on the LMR/LMW thread. Was this person an employee, subcontractor, commissioned agent, a 1099 contractor or a BEST GIRL FRIEND?
The principal in the business has called me TWICE ... the first time sobbing hard ... just stunned and in shame.
But then again, I did NOT expect the resort's Front Desk supervisor to be calling me at 8:30AM Saturday morning asking WHERE the next week's (actually 3 weeks of) reservations were for the guests I had onsite for the past 7 days). The guest was trying to MOVE to their next 2/2 unit on Jan 16th, but the resort ONLY had a 1 night, reservations linked onto my stay and they had booked 4 weeks with ME. WHAT? I am thinking .. I don't remember ANY 4 week booking .. esp at a resort a rarely EVER book at .. in South Florida. I tell the supervisor, NOT ME ... I have no one with 4 weeks booked at any resort ... he assures me the tenant booked with me ... he has searched his companies' Web site for my name and their name ... and can ONLY find the 1 night NEW reservation ... I tell him I don't make 1 night reservations. Then I think, STOP ...and had the Front Desk supervisor ask the WHO DID you booked with? I hear the name and I immediately say the 2 women's name associated with that company and the Wyndham Front Desk supervisor says, "I have their phone number!" and we hang up.
(The resort's Front Desk supervisor KNOWS me ... 3 years from a different resort where I have stayed and owned for 10+ years; he has my business card with my cell number; he knows me on sight. I saw him while staying at that resort in late November. It was GREAT he was working when the Canadians came looking for where they were moving to.)
90-120 minutes later ... I get the OTHER HALF of the 2 women calling me ... in tears and saying "I don't know why she had done this. The police have been called and these Canadians paid her $6,000 for 4 weeks." My week was the first week of their Broward County stay and I tell her, I have not been paid my $800.
Via the OTHER HALF of this duo and later in the week, I find out the resort provided the guests 2 additional nights FREE at the resort while this mess was trying to be unraveled. The OTHER HALF offered options and/or assistance to these CANADIAN guests.. but they choose not to avail themselves of those offers ... I was not sure these were entirely FREE offers to the displaced Canadians or comparable resorts or locations.
I was and have NOT BEEN OFFERED payment for my week USED by the Canadians... by the OTHER HALF (the other partner or the principal or the owner of this well known TUG entity) or by the "MISSING HALF" who took my week without payment for her guests WHO PAID HER.
So here is the NEXT TWIST.
I call via the PHONE another well known TUG MEMBER and ask what insight they can offer is on this matter (my issue). Want to GUESS what I am told by them? They were taken for $600 last AUGUST, 2015 by the same person. Called last minute and asked to rent for $600 a week she had previous SOLD to the duo thru the company was still available for 2015 ... several days before checkin. A NJ beach week ... has all the resort info and told a check will be in the mail. 6 Weeks later, they realize they did NOT get a check and call the "MISSING HALF" about their rental proceeds. She starts bawling and OFFERS, to pay $5-10 a month, to make amends (let see that would take 5 years to pay off at $10 a month). The TUG MEMBER tells her to not worry ... as you are having such a hard time.
So ... think I am happy? I look at the LMR/LMW and see multiple posts by the "Other Half" offering or asking for rentals. The person who took my week .. their id is "void" ... deactivated ... after sending a PM to TUGBrian.
Yes, I did rat you out to TUGBrian .. both of you. Weeks ago. He asked that I try to resolve this with both of you ... but he also suggest I post this on TUG ... yesterday on another follow up PM with TUGBrian..
30 days ... think I should just sweep this $800 under the rug?
Last edited: