• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

No 2br L/O at HRA for entire silver season??

LobsterHunter

TUG Member
Joined
Oct 17, 2012
Messages
180
Reaction score
30
Points
239
Location
East Coast..for now
Resorts Owned
HRA, WMH, WDW, SDO, SMV, WLR, (WFlex-no more, sold)
I was trying to book a 2br L/O in silver season, but everything else shows available except the 2br L/O using SO. There is plenty of availability for 3br L/O, 2br, and both 1br's (not even low availability for any of them) but just not a 2br lock-off. I went through almost the entire silver season both within and outside the 8 month window and couldn't even find a single night available in the 2br L/O.co We own Plat & gold seasons, but not silver, so I don't know if it would show for home options or not. After waiting of hold for about 40 min's with "elite customer service", her response was "they must all be booked, even though everything else has plenty of availability, there is nothing I can do". I can't believe there is not a single night available in the 2br L/O for the entire season, especially at more then 8 months out. Is there an email or contact info for tech support or owner resolutions or someone who could actually help?
 

CPNY

TUG Member
Joined
Jun 18, 2019
Messages
7,508
Reaction score
4,392
Points
349
Resorts Owned
Harborside Resort at Atlantis
SVV - Key West/Bella
WKV
Regal Vista at Massanutten
I was trying to book a 2br L/O in silver season, but everything else shows available except the 2br L/O using SO. There is plenty of availability for 3br L/O, 2br, and both 1br's (not even low availability for any of them) but just not a 2br lock-off. I went through almost the entire silver season both within and outside the 8 month window and couldn't even find a single night available in the 2br L/O.co We own Plat & gold seasons, but not silver, so I don't know if it would show for home options or not. After waiting of hold for about 40 min's with "elite customer service", her response was "they must all be booked, even though everything else has plenty of availability, there is nothing I can do". I can't believe there is not a single night available in the 2br L/O for the entire season, especially at more then 8 months out. Is there an email or contact info for tech support or owner resolutions or someone who could actually help?
Is there a deluxe and premium available the same week? If so it would show a lockout available.
 

LobsterHunter

TUG Member
Joined
Oct 17, 2012
Messages
180
Reaction score
30
Points
239
Location
East Coast..for now
Resorts Owned
HRA, WMH, WDW, SDO, SMV, WLR, (WFlex-no more, sold)
Yes, plenty of both for all days, just not the 2br L/O. So I could reserve one of each, but then we wouldn't be together.
 
Top