New Wyndham Website (2020)

[scootr5]

I can't log in - I get "Something unexpected just happened! But we've been notified and we'll get it fixed as quickly as we can. "

 

[Sandy VDH]

I don't mind most things, I actually like them better than the old site. As they are presented better. Since this new guy came from HGVC, they are some similarities, like My Dashboard.

HOWEVER "searching", which is the thing I do most often sucks. And worse yet searching for a place to "start a search" sucks. It took me several places to look to finally find where I could start a search.

They need to put the BOOK back on the top menu bar, like NOW.
They need to have search by address or by resort radio buttons choices, search by address is a bad ONLY choice.

I need to search more to add some additional comments.

 

[55plus]

From what I see, after you select a location you have to insert dates before you are able to search. Am I doing something wrong?

 

[55plus]

It is now more difficult to make a reservation. You can't see a month at a time. This sucks for owners; it will benefits Extra Holidays though.

 

[55plus]

This website will keep the Wyndham Vacation Planned busy. Unless Wyndham fixes it, in stead of me searching I'll give them my parameters have waist their time while I sit on the phone with them watching TV.

 

[comicbookman]

I see the room details and pictures. I was talking about not being able to see the unit floor plans. Which was important to see. At least for me.

I understand, i also miss the floor plans. I was actually agreeing with you, just poorly. Also on close examination of the pictures, they are not always of the actual unit size. for example the pictures for Nat Harbor are for the same level (pres, deluxe) unit, but not always the correct size

 

[cbyrne1174]

They will probably add availability calendars back, just be patient.

 

[55plus]

The new website is designed for a hotel with business travelers who have specific date, not retired timeshare owners with flexibility. So far every time Wyndham improved our experience with a new website they make it more of a hassle and difficult for owners to make a reservation.

 

[dgalati]

Owners experience taking it on the chin again.

 

[Cyrus24]

This website will keep the Wyndham Vacation Planned busy. Unless Wyndham fixes it, in stead of me searching I'll give them my parameters have waist their time while I sit on the phone with them watching TV.

I mumbled the same thing to myself.

It goes like this to the planner........Yep, why don't you check this range of dates, at this resort, and give me availability options for 2,3,4,5,6,7 day stays. Do that, let me know what you come up with and I may/may not book something. Then, lets see if we can string a few days at a second resort, 2 states away. I can continue binge watching the series of the day while they search. It will take a LOT of strokes.

 

[kaljor]

Well they definitely have to fix the glitch allowing a 13 night maximum reservation. And they were kind enough to bring back an incredibly annoying glitch that they proudly introduced with the Voyager rollout; when you want to enter a date that's like 10 months from now, you have to click on the right arrow 10 times. Every time you want to alter your dates. I think it took about 3 months for them to provide a drop down box to fix that after the last web site "improvement" went live.

 

[BDMX2]

So, wow, this is a really crappy website update.

Here's my list of off-the-bat grievances:
1. The calendar view is missing from the search capability.
2. Entering dates then changing dates is really hinky.
3. "Exploring" Resorts asks to use my location, OK, I click sure. Then I'm taken to resorts nearest me...that's NOT "exploring" in my book, that's a search. And now it defaults all the time to my home. No, I don't want to vacation near my home, I live here.
4. I totally miss the floorplans, which was already disappointing when it was removed from the hardcopy member guidebook.

I do like the Owner dashboard, though. I think that piece is an improvement to have a lot of info in one place.

 

[paxsarah]

The new website is designed for a hotel with business travelers who have specific date, not retired timeshare owners with flexibility.

This is exactly the impression I got. They took out features that were specifically helpful to the timeshare ownership experience, and streamlined everything to mimic a standard hotel or travel website.

 

[HDiaz1]

Am I the only one who keeps getting the “something unexpected just happened” error? I haven’t been able to login once today.

 

[Manzana]

Just saw that no New reservations Until July 1st

 

[Manzana]

It is nice that the better suite option is there now for upgrades so you can go from a 1 bed room to a 1 bedroom presidential.

 

[bendadin]

They will probably add availability calendars back, just be patient.

They are boasting about removing the calendar so I don't think that they will bring it back outside of huge outcry and boycott of sales.

 

[b2bailey]

I just now received an email from Wyndham telling me to 'click here ' and visit the new, improved website. Did as instructed, waited awhile, then received the "this page isn't working" message. I noticed in the web address it was taking me to:
Click.email.wyndhamvo.com

Seems they could have postponed sending me that email invite until they knew it was working.

No vacation needs at the moment. I think I'll just wait awhile.

 

[WhiskeyJack]

Wow, where have I been? Did we know this was coming? I can't get on to even check it out. But no announcement, other than the normalish regularly scheduled maintenance? Then boom...

Agree with this. My guess is they rushed it out without prior communication due to all resorts being closed at this time. Thinking might have been nobody can travel now so lets just go ahead and get it out there and work on the bugs after it is live.

 

[55plus]

Now, neither my user name or password isn't being accepted. I hate it when Wyndham makes the worse and says they maked it better.

 

[Richelle]

On the my ownership page, there's no indication that my biennial contract is a biennial.

Noticed that with mine too. To top it off, my UDI contract displays half the biannual allotment but my Converted fixed week biannual shows the full allotment.

 

[bweltsch]

I just put Cabo in the search engine and the first time it reverted to Cuba. The second time it brought up all the Worldmarks in California. Brings a whole new meaning to "search".

 

[jhoug]

Ditto. Hate that the availability calendars are not there. Seems like another "dumb upgrade".

 

[dgalati]

Now, neither my user name or password isn't being accepted. I hate it when Wyndham makes the worse and says they maked it better.

Unfortunately you have to take the body punches that Wyndham keeps throwing at you unless you exit the Club.

 

[dgalati]

Ditto. Hate that the availability calendars are not there. Seems like another "dumb upgrade".

Another improvement to enhance your user experience.[/QUOTE]