- Jun 10, 2017
- Reaction score
- Resorts Owned
- Vacation Village, Wyndham, WorldMark, SVV, WSJ, Vidanta, Buganvilias, Captain Morgan's
I have done that (waited for an automatic upgrade, didn't get an available one when the 45 day point passed, then rebooked for an instant upgrade and canceled the original reservation) on numerous occasions over the last couple of years. I find it a bit annoying that they haven't set up the automatic upgrades in a reliable way that is transparent, but it is manageable when there is availability in the unit size I have already booked and the unit size I'm hoping for. It's not that it's ever something I absolutely need, but the lack of functionality of the VIP privileges detracts from their value.Thanks Troy. In this instance we are talking about non-instant upgrades though. What most owners here are saying is that they booked a reservation ahead of the 60 day window - requested an upgrade - and then “see” the next larger room available when performing an availability search within the 60/45 day free upgrade window. There’s no direct way to test this theory however. The best way to test the theory about the upgradability of the room in scope would be to attempt an instant upgrade to the same room type that appears as available and see if the instant upgrade actually works. If the instant upgrade works for the same room type then it’s harder for Wyndham to make the case that the automatic upgrade process is working correctly for those owners who requested an automatic upgrade originally outside of the 60 day window.
Has anyone tried this approach? So for example if you have reserved a one bedroom unit (not accessible mind you), and “see” a two bedroom unit as available for booking. First test - can you actually reserve that two bedroom unit? Sometimes there’s ghost inventory in the system for example. Second test - can you attempt to book a one bedroom within your upgrade window and if so, do you receive the two bedroom as an instant upgrade option? If so, we can at least point out the discrepancy, if not, then there’s something in the system preventing that particular piece of inventory from applying to the upgrade functions.
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