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"New" Westin Flex - Includes WPORV, WKORV, WKORVN

DeniseM

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Is this new Info? I received it from an owner.

1/17/19 Update: I have redacted some of the contents of this post. I'm not going to say anything more about that publicly.

----------------


[redacted]

WESTIN FLEX

Book any season at your 7 home resorts
  • Book any number of days 12 months in advance at your 7 home resorts
  • Book any size villa 12 months in advance at your 7 home resorts
  • Book 7 home resorts at the 12 month booking window

Westin Flex Home resorts
  • Westin Ka’anapali Ocean Resort Villas
  • Westin Ka’anapali Ocean Resort Villas North
  • Westin Princeville Ocean Resort Villas –Kauai
  • Westin Desert Willow Villas – Palm Springs
  • Westin Mission Hills Resort & Villas – Rancho Mirage
  • Westin Riverfront Mountain Villas - Beaver Creek CO
  • Westin Kierland – Scottsdale AZ
[redacted]

Your Vacation Ownership Interest (VOI) has a specific Home Options currency value (also known as ownership points). There are several ways you can use your Home Options during your “Home Resort Reservation Period” (HRRP) reservation window, which is 12 - 8 months in advance of your desired check-in dates:

• Use your Home Options to reserve ANY available villa size, any time of the year, at any of your Home Resorts

• Check-in and check-out ANY day of the week

• Reserve one night up to 14 nights in a single reservation

• Hold a maximum of three active reservations per VOI or package within the current Use Year

More Info:

The Westin Flex Sales Brochure -

The Westin Flex Home Resort Guide-

The Westin Flex Home Options Chart -

The Westin Flex Quick Start Guide -

[redacted]
 
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Ken555

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If I sent an email out this poorly worded, I’d lose half our resulting revenue. Way to go, VSN sales for not letting marketing review this before sending!


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vacationtime1

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So in Hawaii Vistana is going to sell Westin weeks and on the mainland it will sell Westin Flex -- for the same resorts?

Only Vistana could be this inconsistent.
 

DeniseM

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But, Marriott is calling the shots now...
 

Ken555

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In a few years they’ll probably let you create your own flex program from any of the Westin, Sheraton, or Marriott resorts. Choose any 7 resorts and build your own Flex! :)


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TravelTime

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If I sent an email out this poorly worded, I’d lose half our resulting revenue. Way to go, VSN sales for not letting marketing review this before sending!


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I had the same reaction. This is one of the most poorly worded emails I have seen. I started to wonder if it could be sent from a scammer. I would want to verify that this is really a Westin promotion. Given that so much personal data was breached recently, I would worry that this could be a scammer. I have a Hawaii home resort but have not received this email.
 

Ken555

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I had the same reaction. This is one of the most poorly worded emails I have seen. I started to wonder if it could be sent from a scammer. I would want to verify that this is really a Westin promotion. Given that so much personal data was breached recently, I would worry that this could be a scammer. I have a Hawaii home resort but have not received this email.

No, I’m sure it’s real. This is the quality of their emails...it’s been like this for years. Sad, isn’t it?


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controller1

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Terribly worded email. Since it had a person's name as if he/she were the only one to contact I feel this may be a rogue employee looking for a bigger commission. I own several Vistana weeks in Hawaii and have not received this email.
 

gravitar

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If I sent an email out this poorly worded, I’d lose half our resulting revenue. Way to go, VSN sales for not letting marketing review this before sending!


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I thought the same as I is reading the content.

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DeniseM

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I am 99% sure it is for real, based on the sender.
 

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if the inventory is not handled properly these programs can create a class of owners above the current owners. Hard to get weeks can become even harder to get if people that are able to book at 12 months are not bound by the Friday, Sat, Sun checkin. They can just start the booking a day earlier wiping out all available inventory for those weeks.
 

cubigbird

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This doesn’t seem like new info but old news? Hasn’t VSE been trying to get people to trade in their weeks or add Westin Flex since it began??? They need deposits into the trust to fuel the machine as they can’t sell points on something they don’t own in the trust.

Interesting that they are offering it on the mainland but not in Hawaii even though the Hawsio weeks are in Flex???
 

cubigbird

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if the inventory is not handled properly these programs can create a class of owners above the current owners. Hard to get weeks can become even harder to get if people that are able to book at 12 months are not bound by the Friday, Sat, Sun checkin. They can just start the booking a day earlier wiping out all available inventory for those weeks.

I think we are already seeing this happen at places like Lagunamar as discussed on that forum.
 

DeniseM

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That's not the point: The email says that all of the Maui resorts are now Westin Flex Home Resorts. "Westin Flex" is a new product. In the past, they were asking people to trade other resorts for Nanea Home options.

Westin Flex Home resorts
  • Westin Ka’anapali Ocean Resort Villas
  • Westin Ka’anapali Ocean Resort Villas North
  • Westin Princeville Ocean Resort Villas –Kauai
  • Westin Desert Willow Villas – Palm Springs
  • Westin Mission Hills Resort & Villas – Rancho Mirage
  • Westin Riverfront Mountain Villas - Beaver Creek CO
  • Westin Kierland – Scottsdale AZ
 

DannyTS

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there is also a web page

https://www.vistana.com/westin-flex

It is very disappointing that Vistana is creating yet even more programs to possibly fragment the inventory even more rather than consolidating towards an integrated Marriott - Vistana program. For sure this is a step backwards.
 

Ken555

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That's not the point: The email says that all of the Maui resorts are now Westin Flex Home Resorts. "Westin Flex" is a new product. In the past, they were asking people to trade other resorts for Nanea Home options.

Westin Flex Home resorts
  • Westin Ka’anapali Ocean Resort Villas
  • Westin Ka’anapali Ocean Resort Villas North
  • Westin Princeville Ocean Resort Villas –Kauai
  • Westin Desert Willow Villas – Palm Springs
  • Westin Mission Hills Resort & Villas – Rancho Mirage
  • Westin Riverfront Mountain Villas - Beaver Creek CO
  • Westin Kierland – Scottsdale AZ

Nanea is not included.


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JIMinNC

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there is also a web page

https://www.vistana.com/westin-flex

It is very disappointing that Vistana is creating yet even more programs to possibly fragment the inventory even more rather than consolidating towards an integrated Marriott - Vistana program. For sure this is a step backwards.

I think it's business as usual at Westin Vacation Club, until Marriott Vacations Worldwide determines if there is going to be any kind of consolidation between the programs, or if they are just going to operate them more or less independently. Until such time as there is some kind of consolidation or exchange program developed, they need to keep sales of the Westin products going to maintain the earnings level at the consolidated company. My understanding is that Westin Flex is not new since the merger, but was in existence prior to the merger. They are just continuing efforts to sell that program unless or until they have something else to sell.
 

DeniseM

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Nanea is already a flex option resort - they call them home options there. However, I think there is some overlap because I recently saw a reservation made at WKORV-north by a Nanea owner and it was labeled as a home option reservation. I need to research that.

1/24/19 Update: Further research shows that Nanea and Westin Flex do not overlap - they are separate.
 
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Sicnarf

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if the inventory is not handled properly these programs can create a class of owners above the current owners. Hard to get weeks can become even harder to get if people that are able to book at 12 months are not bound by the Friday, Sat, Sun checkin. They can just start the booking a day earlier wiping out all available inventory for those weeks.
Westin Flex has a separate inventory. At this time, the Hawaii inventory for Westin Flex < 20% so Flex owners will have a difficult time getting high demand weeks.
 

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Westin Flex has a separate inventory. At this time, the Hawaii inventory for Westin Flex < 20% so Flex owners will have a difficult time getting high demand weeks.
yes but the more programs they create the more fragmented the inventory. The balance can also change in the future.
 

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I totally agree with DannyTS. I am perplexed as to why Marriott is allowing this unless it is a rogue undertaking. I think the more they fragment with these mini-programs, the harder it will be for Marriott to develop a new integrated program that will be fair to all existing owners.
 

JIMinNC

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I totally agree with DannyTS. I am perplexed as to why Marriott is allowing this unless it is a rogue undertaking. I think the more they fragment with these mini-programs, the harder it will be for Marriott to develop a new integrated program that will be fair to all existing owners.

As I noted above, Westin Flex is not new. It was in existence prior to the merger with Marriott Vacations Worldwide. Until or unless they have something new to sell, Westin has to keep selling their existing products to maintain the revenue stream from that side of the business and preserve the earning potential of the combined company.
 
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TravelTime

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As I noted above, Westin Flex is not new. It was in existence prior to the merger with Marriott Vacations Worldwide. Until or unless they have something new to sell, Westin has to keep selling their exiting products to maintain the revenue stream from that side of the business and preserve the earning potential of the combined company.

Okay I get that now. I guess it is business as usual.
 

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I don't understand Flex. Perhaps because I have never been exposed to the program but this makes no sense to me as a Hawaii owner. I already have 12 month reservations for the highest demand resorts in HI, so why would I want to dilute that with the mainland resorts? I already can use SOs to get a mainland resort - not sure what 12 months would buy vs. 8.

Unless it would lower the MF for Hawaii owners because you are diluting with lower MF mainland offerings, I don't see why someone who owns in HI would buy this.
 
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I don't understand Flex. Perhaps because I have never been exposed to the program but this makes no sense to me as a Hawaii owner. I already have 12 month reservations for the highest demand resorts in HI, so why would I want to dilute that with the mainland resorts? I already can use SOs to get a mainland resort - not sure what 12 months would buy vs. 8.
maybe to get access to booking a day or two before the week owners.
 
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