I just completed a deep dive into Interval International’s new exchange methodology, and I have to say: my greatest fear has been realized.
In my opinion, the current Marriott Vacations Worldwide/former Diamond Resorts leadership has fundamentally undermined the traditional week-exchange system that MVCI owners have relied upon for decades.
Specifically, they have:
- Devalued and denigrated the traditional week-exchange methodology, which I believe is designed to push owners away from weeks and toward points and Abound reservations.
- Dramatically increased exchange fees for week owners, making it increasingly expensive and difficult for owners to use Interval International as they have in the past.
- Undermined a system that longtime owners have trusted for decades, including those of us who have used Interval International for 40 years.
This does not feel like an improvement to the owner experience. It feels like a deliberate strategy to make the traditional week product less attractive while steering owners toward the points-based Abound system.
And frankly, these former Diamond Resorts executives are proving to be exactly what I feared they would be: sharks.
What is most troubling is that this is happening under the watch of the Marriott Vacations Worldwide Board of Directors. The Board has a responsibility to protect the interests of its owners and to ensure that changes to the system are not simply a mechanism for extracting more revenue from them.
I hold the Marriott Vacations Worldwide Board of Directors accountable for allowing this to happen.
After 40 years as an MVCI weeks owner, I find this direction deeply disappointing—and, frankly, unacceptable.