New Housekeeping Credit structure [merged]

[Jan M.]

Not tring to be negative and just stating facts I have experienced about using the Wyndham online experience. Some post on this forum and wonder why so many owners are unhappy or post negative comments about the Wyndham system! Every update for the last several years has been nothing but a big fiasco and headache for owners trying to use their ownership. When will they really improve your online experience?

Domenic, as a long time Brown's fan you should be used to being disappointed in something you've stayed loyal to! Kidding aside, we know I'm a Wyndham fan, of the resorts, but not of what they keep doing with the website.

Since Voyager came out in May 2017 a person really has to be drinking the kool-aid to only say positive things about the website. Either that or they haven't owned long enough to remember how simple it used to be to see availability, make reservations, see all the information on those reservations and view your financial statement. Three and a half years later and some people's accounts still aren't right.

 

[dgalati]

Domenic, as a long time Brown's fan you should be used to being disappointed in something you've stayed loyal to! Kidding aside, we know I'm a Wyndham fan, of the resorts, but not of what they keep doing with the website.

Since Voyager came out in May 2017 a person really has to be drinking the kool-aid to only say positive things about the website. Either that or they haven't owned long enough to remember how simple it used to be to see availability, make reservations, see all the information on those reservations and view your financial statement. Three and a half years later and some people's accounts still aren't right.

It is very disappointing. Every update has some glitch or a new problem is created. Wyndham online updates are very similar to being a Browns fan. Next year will be our year and this update to improve and enhance your online experience just never happens. The bad part is we just never give up hope and keep supporting failure. LOL

 

[HtownRose]

I missed this notice in the October email as the heading was "VIP by Wyndham Update" & I'm not VIP. I'm an every-odd-year 154,000 point resale owner, so at the bottom of the food chain. I was already hurt by the replacement of credit pool with points deposit, & this change makes that even worse. And now they won't even take my contract in Ovations? This is getting unsustainable.

 

[paxsarah]

I missed this notice in the October email as the heading was "VIP by Wyndham Update" & I'm not VIP. I'm an every-odd-year 154,000 point resale owner, so at the bottom of the food chain. I was already hurt by the replacement of credit pool with points deposit, & this change makes that even worse. And now they won't even take my contract in Ovations? This is getting unsustainable.

Did you contact them about Ovations already and they rejected it? If not, you won’t know whether they’ll take your contract until you make a request.

 

[HtownRose]

Did you contact them about Ovations already and they rejected it? If not, you won’t know whether they’ll take your contract until you make a request.

No, I have a reservation for Clearwater in April I'm hoping to use. Maybe after that.

 

[Twenty20]

This system is ridiculous and another reason I look forward to dumping this atrocious product. The fact that HK credits don't transfer along with a points deposit into a future use year is a pure cash grab by this fraud of a company