• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 31 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 31st anniversary: Happy 31st Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $23,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $23 Million dollars
  • Wish you could meet up with other TUG members? Well look no further as this annual event has been going on for years in Orlando! How to Attend the TUG January Get-Together!
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

New HGVC account activation

raghu4yz

Guest
Joined
Nov 21, 2024
Messages
35
Reaction score
6
Location
North Carolina
We just bought HGVC resale from tugs in Dec 2024.
How long does it take to get account acivated?
And access to make reservations?
 

Yzfguy06

Guest
Joined
Jul 14, 2023
Messages
255
Reaction score
140
Resorts Owned
The Crane, Borgo alle Vigne x2
If i recall correctly it took less than a month once it cleared HGVC rofr.
 

TolmiePeak

TUG Member
Joined
Dec 16, 2023
Messages
737
Reaction score
573
Location
Seattle
Resorts Owned
MVC Waiohai Beach Club, HGVC Elara
I bought in late October and was able to make a reservation in late December. 2 months.
 

SmithOp

TUG Review Crew
TUG Member
Joined
Jun 17, 2010
Messages
8,104
Reaction score
4,010
Location
Huntington Beach, CA
Resorts Owned
HGVC King's Land 2BR Premier 23.040K Points.
Grand Pacific Seapointe EOY Odd
Once you get access to the system it takes another week or so for the link to RCI to work.
 

Talent312

TUG Review Crew: Veteran
TUG Member
Joined
Jul 4, 2007
Messages
17,875
Reaction score
7,739
Resorts Owned
HGVC & GTS
So can you make bookings from Jan 15?
"15 JAN - deeds recorded"
----------------------
No.
HGVC needs to get a copy of the recorded deed.
Then they transfer it on their records (if the fee is paid).
Then they bill an activation fee, and when paid, set it up.
You can call to get a member # or wait for welcome kit.
 

mountainboy

TUG Member
Joined
Nov 29, 2024
Messages
131
Reaction score
61
"15 JAN - deeds recorded"
----------------------
No.
HGVC needs to get a copy of the recorded deed.
Then they transfer it on their records (if the fee is paid).
Then they bill an activation fee, and when paid, set it up.
You can call to get a member # or wait for welcome kit.
? ETA
= ? call HGVC in 2 weeks after deed recorded (to pay activation fee & get account setup)?
 

Sapper

Tug Review Crew: Rookie
TUG Member
Joined
Oct 12, 2016
Messages
1,230
Reaction score
779
Location
Houston, TX
"15 JAN - deeds recorded"
----------------------
No.
HGVC needs to get a copy of the recorded deed.
Then they transfer it on their records (if the fee is paid).
Then they bill an activation fee, and when paid, set it up.
You can call to get a member # or wait for welcome kit.
? ETA
= ? call HGVC in 2 weeks after deed recorded (to pay activation fee & get account setup)?

Got it, thank you for the input. With my Hyatt deeds, Hyatt refused to talk with me until they had processed things on their end, and it took them a couple of months after recording with the first one and 30 days on the second.
 

Sapper

Tug Review Crew: Rookie
TUG Member
Joined
Oct 12, 2016
Messages
1,230
Reaction score
779
Location
Houston, TX
I called today and the representative found my account, and I was able to log in. Is it normal for the contract number to change from what is recorded on the deed to what is on the new member account? I ask because my contract numbers do not match. While the specific units are correct, the estoppel had all of the 2024 points saved into 2025 and the saved points are not in the new account. Also, the 2025 maintenance fees were past due, however, it shows I owe no fees. On the one hand, the no saved points but no maintenance fees feels like a wash (I’m not unhappy with that part of the equation)… however, I don’t want there to be a problem down the road where the ownership comes into question because the contract number on the deed does not match the contract number in the account.
 

rishj09

TUG Member
Joined
Oct 10, 2024
Messages
11
Reaction score
17
Resorts Owned
Craigendarroch Lodges
Elara
I called today and the representative found my account, and I was able to log in. Is it normal for the contract number to change from what is recorded on the deed to what is on the new member account? I ask because my contract numbers do not match. While the specific units are correct, the estoppel had all of the 2024 points saved into 2025 and the saved points are not in the new account. Also, the 2025 maintenance fees were past due, however, it shows I owe no fees. On the one hand, the no saved points but no maintenance fees feels like a wash (I’m not unhappy with that part of the equation)… however, I don’t want there to be a problem down the road where the ownership comes into question because the contract number on the deed does not match the contract number in the account.
Yep, my contract number also changed, HGVC told me that is normal and were able to see the link from the old contract number to the new one.

I had the same issue with the saved points not transferring over. The closing company sent over an addendum to the sales agreement which stated that the 2024 saved points are included in the transaction for me to sign. They then sent over the addendum to HGVC and I got the saved points in my account.

I have heard that MFs can take up to 30 days to show up in the new account.
 

Sapper

Tug Review Crew: Rookie
TUG Member
Joined
Oct 12, 2016
Messages
1,230
Reaction score
779
Location
Houston, TX
Yep, my contract number also changed, HGVC told me that is normal and were able to see the link from the old contract number to the new one.

I had the same issue with the saved points not transferring over. The closing company sent over an addendum to the sales agreement which stated that the 2024 saved points are included in the transaction for me to sign. They then sent over the addendum to HGVC and I got the saved points in my account.

I have heard that MFs can take up to 30 days to show up in the new account.
Thank you for the info!
 

GT75

TUG Review Crew: Veteran
Moderator
Joined
May 30, 2016
Messages
5,216
Reaction score
3,653
Location
Gig City in Tennessee
Resorts Owned
Legacy HGVC
FAVC-Cabo
the estoppel had all of the 2024 points saved into 2025 and the saved points are not in the new account.
I think that will be a problem, so I would call the club to see what is going on. I think that someone didn't set up your account properly. My last resale had saved points which were transferred when it was added to the account. As for the 2025 MFs, I expect you to get a bill in a month or so.
 

Heron

TUG Member
Joined
Jul 9, 2013
Messages
91
Reaction score
34
Location
Ohio
Yep, my contract number also changed, HGVC told me that is normal and were able to see the link from the old contract number to the new one.

I had the same issue with the saved points not transferring over. The closing company sent over an addendum to the sales agreement which stated that the 2024 saved points are included in the transaction for me to sign. They then sent over the addendum to HGVC and I got the saved points in my account.

I have heard that MFs can take up to 30 days to show up in the new account.
Definitely follow this advice. My experience has been that mf, club dues, and activation fees can be 1 to 2 months later. They always get thier money. Lol. Was irritating due to making me miss an amex credit cuttoff.
 

Sapper

Tug Review Crew: Rookie
TUG Member
Joined
Oct 12, 2016
Messages
1,230
Reaction score
779
Location
Houston, TX
I think that will be a problem, so I would call the club to see what is going on. I think that someone didn't set up your account properly. My last resale had saved points which were transferred when it was added to the account. As for the 2025 MFs, I expect you to get a bill in a month or so.
I called, they said they would look into it, thanks.

Definitely follow this advice. My experience has been that mf, club dues, and activation fees can be 1 to 2 months later. They always get thier money. Lol. Was irritating due to making me miss an amex credit cuttoff.
Looking forward to the bills…. Haha. Thanks.
 
Top