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Need time for airlines

fbcpa

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Hi, not very familiar with how II works. We want to exchange for a week. It sounds like if we do it online then it can almost be instantaneous which is good but we also want to be certain we can exchange our air miles for the exchange. Is there a way to get the exchange and have a small delay while we try and get air mile tickets?
 

gmarine

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You have 24 hours from the time of confirmation to cancel with no penalty.
 

tashamen

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You can also call II and they will hold the exchange for a few hours - I can't remember exactly how long, but I think it's 3 hours.
 
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