amanven
TUG Member
I could ask owner services these questions but I would be interested to hear what TUGGERS familliar with Starwood have to say first.This could be a long post so I will outline the scenario and what I am seeing on my star central then ask the questions.
Just bought a fountains unit floating week prime season at Vistana Resort resale (refurbishment fees were already paid by previous owner).
Resort has acknowledged transfer and I am now able to log into My Star Central.
A reservation for week 11 was made for me as part of the terms of purchasing the resale. We intend to use that week and infact I even made an adjustment to the day of arrival and confirmed the reservation with owner services
Logged into My Star Central and checked the Owner Information "What I own section"
To my surprise I see under Reservation System SVN is listed. My Weekly Staroptions value is 76,000. I confirmed with owner services on the phone that I can utilize SVN despite the fact I bought the unit resale after the March 2008 deadline.
Under the account balances section I see Total Avaliable Staroptions. For 2009 it says I have 152,000.
Now to the questions:
Should I have any reason to question the fact I was told I can be part of SVN?
Why would I have a total of 152,000 StarOptions. Could the previous owners banked options have transferred to me when I bought the unit?
Can I use any or all of those StarOptions despite the fact I already have a reservation for week 11?
Can StarOptions be banked and if so for how long?
Am I misunderstanding the information contained in My Star Central (perhaps reading too much into it)?
Just bought a fountains unit floating week prime season at Vistana Resort resale (refurbishment fees were already paid by previous owner).
Resort has acknowledged transfer and I am now able to log into My Star Central.
A reservation for week 11 was made for me as part of the terms of purchasing the resale. We intend to use that week and infact I even made an adjustment to the day of arrival and confirmed the reservation with owner services
Logged into My Star Central and checked the Owner Information "What I own section"
To my surprise I see under Reservation System SVN is listed. My Weekly Staroptions value is 76,000. I confirmed with owner services on the phone that I can utilize SVN despite the fact I bought the unit resale after the March 2008 deadline.
Under the account balances section I see Total Avaliable Staroptions. For 2009 it says I have 152,000.
Now to the questions:
Should I have any reason to question the fact I was told I can be part of SVN?
Why would I have a total of 152,000 StarOptions. Could the previous owners banked options have transferred to me when I bought the unit?
Can I use any or all of those StarOptions despite the fact I already have a reservation for week 11?
Can StarOptions be banked and if so for how long?
Am I misunderstanding the information contained in My Star Central (perhaps reading too much into it)?