tahoeJoe
TUG Member
In late September, I attended a virtual Hyatt Vacation Club Owners update. The gift that was offered was a $200 Visa gift card or 35,000 World of Hyatt points. I chose the WOH point and was told it would take 4-6 weeks for them to appear in my WOH account.
It has been over 6 weeks, and nothing has shown up. I called the HVC preview number and was told I needed to speak with the "Gifting Resolution" department. (Who knew this was common enough to have a department that handles this?).
They gave me a phone number and e-mail address to the Gifting Resolution Department. I called them and the number no longer is in service. I sent an e-mail and never received a response. Does anyone have any advice on who to call, and speak with a human? Is there any other pathway I should pursue?
Thank you in advance for your advice and insights.
It has been over 6 weeks, and nothing has shown up. I called the HVC preview number and was told I needed to speak with the "Gifting Resolution" department. (Who knew this was common enough to have a department that handles this?).
They gave me a phone number and e-mail address to the Gifting Resolution Department. I called them and the number no longer is in service. I sent an e-mail and never received a response. Does anyone have any advice on who to call, and speak with a human? Is there any other pathway I should pursue?
Thank you in advance for your advice and insights.