.....a junior suite at the Parks in Nuevo Vallarta with the promise .....
We also purchased the entertainment package ....My wife and I are going back to the Myan Palace this weekend for our free sumerfest week which has cost me 1150.00 which they will be taking off my balance owed.
I am going to try to cancel my contract when I am there any suggestions would be very helpful. Thanks
1) your not a victim of anything but your own choices .
2) You chose to go to a presentation / you chose to buy .
Vidanta did not make you do this .
Vidanta’s sales component - Vida Vacations did their job .
3) you are 2 months past the 5 day recision period - you are an owner .
4) Vidanta has many many happy owners . Happy - to vacation at a quality well run resort system
with an excellent “ hotel side “ staff . Many of us bought like you did - from a high pressure sales
presentation .
5) SUGESTIONS - contact and schedule a meeting with Vidanta Member Services at the property you
are going to vacation at . Call today ( Friday ) as VMS has appts. availability Monday- Friday generally before noon .
Focus the meeting on resolution of your unanswered questions :
- how does “use” work - especially until the Parks in NV opens .
ie - what can I book / how far ahead / what size unit
how does the “Entertainment Package “ work / what can it be used for .
6) Read and reread your contract before your meeting - so you better understand what you bought and own , and highlight anything that is not clear to you so you can ask explanations from VMS.
Your contract likely renews in 10 years ( with a renewal payment ) Find out the details of use after renewal ( typically set at Mayan Palace and Sea Garden);
The contract expires if you choose not pay the renewal at year 10. .
So that is your cancellation answer .
7) welcome to TUG / enjoy your vacation .