Wow, this was unexpected and very appreciated. I emailed the Fl AG:
Florida Attorney General Pam Bondi received your email regarding
telemarketing calls by a timeshare resale company, International Timeshare
Network. Attorney General Bondi asked that I respond. I am sorry for
your difficulties.
The Attorney General's Office has made timeshare resales one of our top
consumer priorities, and we are actively investigating multiple businesses
pursuant to Florida’s Deceptive and Unfair Trade Practices Act, Chapter
501, Part II, Florida Statutes. We use complaints such as yours to
identify patterns of questionable business activity which may indicate the
need for formal investigation or action by our office to protect the broad
public interest. I am retaining your correspondence in our consumer files
for future reference.
Additionally, I invite you to visit the Attorney General's comprehensive
website about the timeshare resales industry in Florida. This website
provides information on the Attorney General's investigations of
particular businesses, along with the consumer tips about resolving
timeshare resale issues. Also as it appears you may have previously lost
money to a timeshare resale company, you may file a complaint on our
website at:
http://www.myfloridalegal.com/timeshares
The Attorney General and Federal Trade Commission have also issued
important consumer alerts about so-called "recovery rooms," and
"reloading," scams which target consumers who previously fell prey to
telemarketing and other schemes:
http://myfloridalegal.com/pages.nsf/main/c6bb5f8d20910af785256cc9005e72d3!OpenDocument
http://www.ftc.gov/bcp/edu/pubs/consumer/telemarketing/tel10.shtm
I also encourage you to file a complaint with the Florida Department of
Agriculture and Consumer Services, Division of Consumer Services (DACS).
The DACS registers non-exempt telemarketers and administers provisions of
the Florida Telephone Solicitation Act which includes the State's No Sales
Solicitation List. For further information about telemarketing, please
visit DACS's website:
http://www.800helpfla.com/telemkt.html
You may file your complaint directly with DACS at:
Florida Department of Agriculture and Consumer Services
Division of Consumer Services
2005 Apalachee Parkway
Tallahassee, Florida 32399
Telephone: (850) 488-2221
Toll-free within FL: (800) 435-7352
Website:
http://csapp.800helpfla.com/CSPublicApp/Complaints/FileComplaint.aspx
Since your phone number is listed on the federally sponsored national "Do
Not Call" registry, you may file a complaint about violations, by calling
(888) 382-1222. More information is available on the Federal Trade
Commission's website at:
https://www.donotcall.gov/
Finally, consumers should never provide personal information such as bank
account numbers, social security numbers, credit card account information,
or birth dates, at the request of unsolicited emails, text messages, or
phone calls. Please do not respond to these types of requests. I
encourage you to review the following information regarding telemarketing
and reloading practices:
http://www.ftc.gov/bcp/edu/microsites/phonefraud/recognize.shtml < FTC's
info on telephone fraud
http://www.ftc.gov/bcp/edu/microsites/phonefraud/reloading.shtml < FTC's
info on reloading
http://www.ftc.gov/bcp/edu/microsites/phonefraud/robocalls.shtml < FTC's
info on robocalls
http://www.ftc.gov/bcp/edu/microsites/phonefraud/ < FTC's info on
telemarketing phone fraud
http://www.ftc.gov/bcp/edu/microsites/phonefraud/report.shtml < FTC's
info how to report phone fraud
Thank you for contacting Attorney General Bondi's Office. I hope this
proves helpful.
Sincerely,
Sarah Layton
Office of Citizen Services
Florida Attorney General's Office
PL-01, The Capitol
Tallahassee, Florida 32399-1050
Telephone: (850) 414-3990
Toll-free in Florida: (866) 966-7226
Website:
http://www.myfloridalegal.com
PLEASE DO NOT REPLY TO THIS E-MAIL. THIS ADDRESS IS FOR PROCESSING ONLY.
To contact this office please visit the Attorney General's website at
www.myfloridalegal.com and complete the on-line contact form. Again,
thank you for contacting the Office of the Florida Attorney General.
________________________________________________________________________
INTERNET MESSAGE RECEIVED BY THE ATTORNEY GENERAL'S OFFICE ON 01/17/2011
Cynthia XXXXXX
XXXXXXXXXXX
XXXXXXXXXXXX, CO XXXXX
Phone:
Email: XXXXX
RE: International Timeshare Network
Orlando, FL
Phone: (407) 219-9165
Subject: Timeshare scams/ phone calls/ upfront fee company
Got another call from this company and am on the Do Not Call list, and
this
company is trying to steal money from unsuspecting timeshare owners. They
say
they are licensed, boneded, insured, etc., but they sure are not, and they
do
everything possible to convince you that they are the best company to rent
your
timeshare. It's a scam, pure and simple, and I would like to see this
company
closed down, before they hurt more innocent people.