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Mom bought a timeshare and cant afford it

ninjamini

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Mom and dad bought a time share for a week in Shell vacation club in Kauai Hawaii. Dad passed a year after and never even got to stay there. Mom can not afford to go and really can not afford to travel.

They paid $30,000 for it and about $125 a month to maintain. I would never have suggested this as I do not understand how a time share ever pays for it self. You have to vacation where they are located, not where you want to. Makes no sense to me.

But now she can no longer pay the $125 a month as all she has is social security. They of course sold her on its great resale value...but that $30,000 is gone and all she has is a liability she can no longer afford.

So what do we do. I spoke to a company that sells them, yep upfront fees, I know better. Is there any value in this thing to sell? Should we just stop paying? She has nothing to take. What is the best out? Lastly do we need to leave the points in or can we take a trip with her before selling?
 

rickandcindy23

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The points have no value at all. I have gotten many points in the West Club of Shell for $0 cost to me.

If you want to end the maintenance fees, you can give those points away. The $30K is gone. Shell is worthless and the salesmen are liars.

I would contact a resale company on Kauai who can probably do this for you without upfront fees. They will ask $3K for the points and that is their commission. Tell them you don't want anything for the points, just to get out of it. Sometimes those resale companies get people who went on the sales tour and liked the resort, so they can sell better on Kauai.

There is a resale broker in Hanalei who can do everything through the mail and fax. You can list with multiple brokers who do not ask for anything upfront.
 

Passepartout

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So sorry this has come to you. Sadly, timeshares have little to no financial value. Their value is in their use. You (she) may be able to sell it, or give it away by listing it here in the Marketplace, or maybe Craigslist. You might write the resort offering to sign the deed back to them in lieu of either foreclosure, or so it doesn't go into arrears in maintenance fees. I'm assuming it is paid for and the payment is just MF.

It is pretty clear that she is judgement proof. She has nothing to fear from a credit or legal standpoint, and her heirs can refuse to accept it as a bequest when that time comes.

I would offer the deed back, then stop paying. Absolutely, never sign up with an upfront fee outfit.

Best wishes

Jim
 

presley

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So what do we do. I spoke to a company that sells them, yep upfront fees, I know better. Is there any value in this thing to sell? Should we just stop paying? She has nothing to take. What is the best out? Lastly do we need to leave the points in or can we take a trip with her before selling?

Never list with any upfront fee company. These contracts sell for $1. on ebay. I know that is true because I bought 3 of them that way. If she owes on the contract, she won't be able to sell it or give it away.

If I were her and didn't care about my credit rating, I'd use up all the points available and then quit paying and take the ding on my credit. You do not have to use the points to stay at a Shell property. She can exchange for anything in II by logging into her Shell account and going to external exchanges.

You can attempt to sell through a legitimate broker, but that can take months or years. Any savvy shopper will find Tug or Ebay and see that they can get the same thing for basically free. So, I wouldn't recommend signing a contract with a broker. You'll have to keep paying while it is listed with them. Most do one year contracts. So, she could end up paying for another year and it doesn't sell.
 

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The points have no value at all. I have gotten many points in the West Club of Shell for $0 cost to me.

If you want to end the maintenance fees, you can give those points away. The $30K is gone. Shell is worthless and the salesmen are liars.

I would contact a resale company on Kauai who can probably do this for you without upfront fees. They will ask $3K for the points and that is their commission. Tell them you don't want anything for the points, just to get out of it. Sometimes those resale companies get people who went on the sales tour and liked the resort, so they can sell better on Kauai.

There is a resale broker in Hanalei who can do everything through the mail and fax. You can list with multiple brokers who do not ask for anything upfront.

Cindy - Please post the contact info. for the resale broker, for the OP.
 

taterhed

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I can not speak from personal knowledge..... but I'm pretty she's talking about http://www.timeshareresaleshawaii.com/#/contact

Bay Realty in Hanalei.
I know they do deal with Shell on Kauai.
I hope it helps.....I'm sure Cindy will confirm or deny this info.

I think there is already one free Shell Hi account in the Bargains...Let that be your guide.
 
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presley

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I can not speak from personal knowledge..... but I'm pretty she's talking about http://www.timeshareresaleshawaii.com/#/contact

I can confirm that is the broker as I asked her about it a few weeks ago. I decided to do a giveaway for mind because I felt that broker is lsting too high and I don't think they will sell. That said, if someone just comes from a presentation and is considering buying, maybe they will buy a resale at that price and think they are getting a great deal. If they find Tug first, they won't buy it from the broker, though.
 

LannyPC

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Anyone know the costs I should expect to sell this?

If you use a licensed resale broker, he will charge a minimum $1000 or 20% commission - whichever is greater.

If your TS has little or no resale value, you can offer to give it away. Closing costs through Legal Timeshare Transfers will cost you about $200. Also, if there is little or no resale value, you might want to offer to pay the next MF.
 

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Mom and dad bought a time share for a week in Shell vacation club in Kauai Hawaii. Dad passed a year after and never even got to stay there. Mom can not afford to go and really can not afford to travel.

They paid $30,000 for it and about $125 a month to maintain. I would never have suggested this as I do not understand how a time share ever pays for it self. You have to vacation where they are located, not where you want to. Makes no sense to me.

But now she can no longer pay the $125 a month as all she has is social security. They of course sold her on its great resale value...but that $30,000 is gone and all she has is a liability she can no longer afford.

So what do we do. I spoke to a company that sells them, yep upfront fees, I know better. Is there any value in this thing to sell? Should we just stop paying? She has nothing to take. What is the best out? Lastly do we need to leave the points in or can we take a trip with her before selling?

Have her call Shell and file a hardship application. They may or may not take back the contract (they won't pay her anything for it), but it's free to try.
 

ninjamini

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I have never understood why anyone would but these things? Basically sign a contract that says you agree to come on vacation to my property forever, even if you do not want to take a vacation. Pay a hugh up front fee and a monthly and a reservation fee and a cleaning fee and a...well you get the idea.

Why does anyone want one of these things? Mom wanted to give it to my but at $1400 a year I can vacation anywhere I want. BTW I used her points 1 year for a 3 night in New York City. Took almost 2 years of points. I never understood these things.
 

Luanne

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I have never understood why anyone would but these things? Basically sign a contract that says you agree to come on vacation to my property forever, even if you do not want to take a vacation. Pay a hugh up front fee and a monthly and a reservation fee and a cleaning fee and a...well you get the idea.

Why does anyone want one of these things? Mom wanted to give it to my but at $1400 a year I can vacation anywhere I want. BTW I used her points 1 year for a 3 night in New York City. Took almost 2 years of points. I never understood these things.

If you don't get it you don't get it.

Many of us have had timeshares for years, some not so many years. We use our own timeshares, trade to other locations. For some people it "forces" them to vacation. My sister is one of these. If they didn't have a timeshare program it would be doubtful she could talk her husband into vacationing. My dh and I bought our first timeshare together on Maui. We love it there and wanted to go every summer. So we bought something we would use. We bought it in 1986 and I can only think of a handful of times we haven't used it, or traded it for another Hawaii property.

But, as I said, if you don't get it you probably won't ever get it. And timesharing certainly isn't for everyone.
 

rickandcindy23

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We own Shell and got our points FREE and pay the fees every year. I would still be happy to pay, but Shell is going to RCI next year, and II is my chosen company.

You can contact these folks and see if they can sell your mom's points, but they won't be able to get money for your mom; they will probably just find someone to take over the ownership and pay the transfer fee Shell charges (and the commission the company charges to sell). The important thing to know is this company does not charge a dime upfront, and you should never pay upfront to sell:

http://www.timeshareresaleshawaii.com/#/home

Your folks paid developer price and Shell is not worth it, but the value in a timeshare is in using it, and it's only an investment in family/ friends. Sorry they paid a lot, but geez, I love almost all of my timeshares. There are a few I am ready to give away.....

You are being negative about timeshare on a forum which has a membership who mostly think timeshare is a great value. It's not for everyone, but you are inexperienced and have voiced opinions without firsthand knowledge. I have no idea what place you got in NYC with the Shell options I cannot get (and don't care to get) because I didn't buy retail. Shell and other companies devalue their own product by not passing all benefits from the original owner to a resale buyer, but I saw no benefit in buying developer from Shell. I looked into it a few times.

All of that complaining (by me) aside, we stay in San Francisco and Peacock Suites with our points, almost exclusively. Shell doesn't own NYC so you didn't use the points effectively. You would have been better off using Interval International, the exchange company for Shell, and I guarantee you would have gotten more than a few nights.

Your rant about timeshares is just like all of the commercials I hear on TV. Don't believe everything you hear about the evil timeshares from companies who are trying to make money by helping people to get out of the burden.

http://www.timeshareresaleshawaii.com/#/home
 

Ty1on

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I have never understood why anyone would but these things? Basically sign a contract that says you agree to come on vacation to my property forever, even if you do not want to take a vacation. Pay a hugh up front fee and a monthly and a reservation fee and a cleaning fee and a...well you get the idea.

Why does anyone want one of these things? Mom wanted to give it to my but at $1400 a year I can vacation anywhere I want. BTW I used her points 1 year for a 3 night in New York City. Took almost 2 years of points. I never understood these things.

A lot of it is understanding what is available and how to use it. That's why salesmen are so successful in selling something for $30K that the buyer couldn't get $500 for a month later....they prey on the fact that the general public doesn't understand anything about the industry.

If you sell it or give it away, it will hopefully go to someone who has done their homework, know what they are getting into, and will get in without the ridiculous upfront investment your mother unfortunately paid. If Shell will take the deed back from you, they'll find another retail buyer to lay down another $30K.
 

ninjamini

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If Shell will take the deed back from you, they'll find another retail buyer to lay down another $30K.

ARGH. I do not want them to do that.

Yea I was hoping for someone to show me value in $1300+ per year for a weeks hotel in a limited number of locations. I find hotels all the time for $200 and under which is what we pay per night for the timeshare. But with a timeshare I have to guarantee I take their vacation at there locations. The only advantage is that it is a 1 or 2 BR vs a hotel.
 

jpc763

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ARGH. I do not want them to do that.

Yea I was hoping for someone to show me value in $1300+ per year for a weeks hotel in a limited number of locations. I find hotels all the time for $200 and under which is what we pay per night for the timeshare. But with a timeshare I have to guarantee I take their vacation at there locations. The only advantage is that it is a 1 or 2 BR vs a hotel.
For me, having a 2 BR over a Hotel room is very important but I travel as a family of 4 with 2 teen aged boys.

If you do vacation regularly and you are a planner, you can definitely get value from this resort. You can travel to Hawaii and stay there, sure but you can also trade it world wide using one of the exchange companies (which will cost you some $$$).

I belong to Interval International and regularly trade one of my Marriott properties for other locations. I play 1+ years in advance, I get the best week I can in my season and I put in my ongoing request 1+ year ahead of time. I have traded my Florida week for other resorts in Florida, California, Mexico & Hawaii. I also was offered a week in Aruba but decided not to accept.

I have no idea what the value of the property is in terms of trade value but you can definitely fuel your vacations using it.

Just my 2 cents.

John
 

presley

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I belong to Interval International and regularly trade one of my Marriott properties for other locations. I play 1+ years in advance, I get the best week I can in my season and I put in my ongoing request 1+ year ahead of time. I have traded my Florida week for other resorts in Florida, California, Mexico & Hawaii. I also was offered a week in Aruba but decided not to accept.

I have no idea what the value of the property is in terms of trade value but you can definitely fuel your vacations using it.

Shell trades well in Interval. If someone books within the Flex period, they can get several weeks out of their "one week" worth of Shell points.
 

Ty1on

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ARGH. I do not want them to do that.

Yea I was hoping for someone to show me value in $1300+ per year for a weeks hotel in a limited number of locations. I find hotels all the time for $200 and under which is what we pay per night for the timeshare. But with a timeshare I have to guarantee I take their vacation at there locations. The only advantage is that it is a 1 or 2 BR vs a hotel.

Like JPC763 said above, I don't think you can find a full suite with kitchen and laundry, in a resort setting, for $200 in Hawaii.

There is no right or wrong to this. For some folks, hotel rooms are great. They enable you to make last minute travel decisions, pick your poison as far as quality level and price point, and they work for a place to sleep while you're actively touring. For others, having more expansive digs, being able to prepare your own meals and do laundry in-suite, etc., are the way to vacation. These people are either able to plan well in advance, or have lifestyles that enable them to take advantage of last-minute availabilities at a substantial point discount.

The problem as I see it is that salesmen want to sell, and it doesn't benefit them to explain to someone like your mother that she would probably be happier going the hotel route. I'm disappointed by this, but I'm afraid as long as they have to sell TS, it isn't going to change.
 

rickandcindy23

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You haven't said how many points you have. I traded into Marriott's Newport Coast for 12/4-12/11 for 3,500 points + exchange fee of $179. That was a bargain for a week in a 2 bedroom, Southern California location, near Disneyland.

I also can stay in Anaheim at Peacock Suites for a full week in a 2 bedroom for 3,900 points directly through Shell. I can trade into Orlando in May, Marriott resorts galore, for 1,750-2,250 points.

I see value in using Shell in II. Like I said, if they go to RCI, I have to use my points as is and not use RCI. RCI is a system I already use with Wyndham. Geez, I am so disappointed in that move to RCI. That's my rant.
 

heathpack

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The only advantage is that it is a 1 or 2 BR vs a hotel.

Well, this is not the only advantage but it's a pretty good one.

We own multiple timeshares that can also be booked as hotels. Last week, we spent 3 nights at the Hyatt Highlands Inn in an ocean view room with a full kitchen & a wood burning fireplace. Our cost for that room, factoring in our initial (resale) purchase cost, our annual maintence fees, our booking fees and income we got from renting our remaining points was $300/night. Pretty pricey. But if I wanted to reserve next weekend, there are no ocean view units available. I could get a non-view room for $800/night, plus $20/night resort fee plus taxes. Probably $900/night. We'd never pay that for accomodations.

We frequently stay at one of the properties we own, Villas at Grand Californian, Thurs-Sun. Our cost comes out to around $250/night. You'd pay $600 + resort fees + tax, around $650/night. Sure you could stay somewhere cheaper. But what about those of us who want a fridge & microwave & blender & toaster & not to hassle with parking or shuttle busses or a hike to the park.

We also are masters at using our timeshares economically- for example, a stay at a very lux resort in Mexico for $100/night. We're currently in Napa, CA for around $125/night.

Timeshares are a great way to get some really great travel for not too much $. Love em. :)
 

ninjamini

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Ok can someone school me on how to use this effectively. Its a Shell vacation club with 6000 pts per year.
 

vacationhopeful

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Shell has 4 "Clubs" which really mean almost nothing. But which area of the US does make a difference in HOW you use the Shell points.

I am in San Diego right now staying at the Inn at the Park ... very nice place and have 2 units for 3 nights (one 2/2 for my sister & her tribe and a 1/1 for myself). Came in on Monday night for 3 nights (lower point required nights than FRI and SAT .. but we all had a Sunday night wedding some wheres in the wine region). My sister and I both live in the Eastern US ... and I got the free Shell points for gathering the Western siblings together or to go sightseeing in the area. Past several years, I used the points to HOST Spring Training in AZ ... which they will go to.

I have just a few more points than you ... I usually get bigger units or MORE units. I calculate the advantage of STUDIOs units less points needed verses the 'feed' and 'gather' together 1 bedroom full kitchen or larger units. Most Shell resorts (the built from ground up) work well this way. Usually, for Spring training I have one 1 Bedroom for the whole time I am there with Studio units for sleeping (decent sofa beds allow 2-4 people to stay okay)...sleeping is just the same as a 1bdr but the partial kitchen does not feed 7-10 people well. Usually, a 2/2 unit is a lockoff composed of ST unit and a 1/1 unit.

Book as far in advance as you can for HIGH demand weeks and locations ... there is "NO must stay for 7 nights" booking rules. Shorter or longer stays are based on the points needed for each day of the week to unit size AND a Reservation Token ... which get "used' each time and book something ... so changing your mind on dates can add to YOUR COSTs ... not deal breaking, but $40-60 2 or 3 times does add up on a stay ... same costs to book 1 night as it is for 9 nights.
Housekeeping tokens are another costs ... to spread the costs of 'resetting the unit for the next guest' to those who book and use. Usually, people stayed 7 nights in a timeshare but now there is heavy usage for ONLY 2 or 3 night stays. Keeps those costs to the USERS bill; not the owners. TS condos are not motels for constant short stays (1 or 2 nights( ... yes, with Shell you can do that .. it will cost you MORE for reservation tokens and Housekeeping credits.

Read thru OLDER threads and ASK specific questions ... most members here on TUG will answer a 'question' with more than a YES or NO .. but do your part and READ a lot first.
 

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Ok can someone school me on how to use this effectively. Its a Shell vacation club with 6000 pts per year.

If you set up a login on the Shell site you can look at the points charts and see the locations you can stay. Since you are in the Hawaii Club you are paying higher maintenance fees than the other clubs but this gives you the ability to book 12 months out, actually I think it is 13 months out if you bought from the developer. So you could easily get an ocean view. Other clubs members have to wait for 9 months out to book into your club. The only problem I see is that 6000 pts is just under what you need for a week in a 2BR in platinum season. But for Gold season you could get a 2 BR garden view for 5800 or an ocean view (OV) for 6250. You need to find out what your banking deadline is each year and you can bank your points to the following use year and then book 2 weeks in a garden view or maybe 13 nights in an OV. You can only bank the points to the following year once. If you do not use them or bank into II they will expire at the end of your use year. You need to find out when your use year begins and ends. The property in Kauai is quite lovely. I purchased all my points resale and have stayed there 3 times so far. The are located in the best area of the island if you ask me because it is half way between the north shore and the south shore so driving time is perfect. A 2 BR goes for around $350 a night if I recall on the retail site. They have full kitchens and provide laundry soap, dish soap, dishwashing soap, coffee, etc. All you need to do is hit Costco and stock up and you have everything you need to save hundreds of dollars on food and more. You can also bank your points into II to extend their use for 2 more years. But I would only do that if 1) you know you need to make a booking through them or 2) you have already banked once with Shell and you know you will not be able to use them. Because you pay such high Maintenance fees for Hawaii banking into II really is losing money. You would be better off to advertise your room for rent and use the money to book where you want. Other tips, you can borrow points from the next year. So if you do want 2 weeks OV you can bank one year, use the points in the current use year, and borrow a few from the next year. You can also rent points at 60 days out. So lets say you book that 2 BR OV for 13 nights. At 60 days out you can rent points to get a unit for 1 night to make it 14 nights. Just keep in mind you are not likely to get an OV and may not get a 2 BR either in Kauai at 60 days out. But other resorts may be much easier to book into at 60 days out. I've stayed at the Napa resort and it is very very nice. I had no problem booking a couple months out however all their rooms are the same rate. There is no view rooms per say. Just be sure to ask to see the room before they book you into it as they gave us a view of the garbage cans and service entrance. We moved a few days later but was lame. Good luck!
 

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If you don't get it you don't get it.

Many of us have had timeshares for years, some not so many years. We use our own timeshares, trade to other locations. For some people it "forces" them to vacation. My sister is one of these. If they didn't have a timeshare program it would be doubtful she could talk her husband into vacationing. My dh and I bought our first timeshare together on Maui. We love it there and wanted to go every summer. So we bought something we would use. We bought it in 1986 and I can only think of a handful of times we haven't used it, or traded it for another Hawaii property.

But, as I said, if you don't get it you probably won't ever get it. And timesharing certainly isn't for everyone.

Where's that 'Thumbs Up' button for Luanne? If I didn't have my timeshares I would find excuses not to take vacations ... and would be missing out on a lot!
 
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