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[MERGED] Book Club Pass Online - A Message From Annie Roberts & Trina Miller

1Melanie

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Tacoma, WA
Resorts Owned
Wyndham Midtown 45, Santa Barbara, Avenue Plaza
What...what do you believe a "transient tax" is?
A tourist tax. Hawaii charges one too. I get it and pay it but I’ve never seen one like that before.
 

1Melanie

TUG Member
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Tacoma, WA
Resorts Owned
Wyndham Midtown 45, Santa Barbara, Avenue Plaza
Rather than vent here, why not call the hotel and ask them?

Transient taxes are quite common. Get used to them.

I'm wrestling with Florida's Sales and Use Tax on short-term (< six months) rentals, which is the same thing with a different label. The rates are nothing like you're seeing but the registration and payment processes are outrageous. Among other things, I have to file every month whether I had a rental or not. Seeing as I might have maybe two rentals per year max, the aggravation outweighs any benefit derived from renting. (I rented one week in Cocoa Beach back in April, probably my last Florida rental for the year.) Also, each county has its own tax rate on top of the state's 5%.

Fortunately, if I go through a rental agent or if the resort itself does the rental, they do the filing and paying. This explains some of what EH retains on the rentals I gave them.
Hawaii has transient taxes but they are small in comparison to 1200.00. I sent an inquiry to Wyndham this AM and I’m waiting for a response,
 

1Melanie

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Resorts Owned
Wyndham Midtown 45, Santa Barbara, Avenue Plaza
The better assumption is that Wyndham screwed up the programming. I know, who would think they could make a mistake? ;)
Checked again. Tax back in the realm of reality now. You’re right, it must have been a programming error.
 

1Melanie

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Wyndham Midtown 45, Santa Barbara, Avenue Plaza
Did it cross your mind that this could be a bug given it's the first day of a huge new website update?
You’re right . Tax realistic now. Good thing I didn’t fork over 1259.
 

paxsarah

TUG Member
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Sep 6, 2010
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Location
Athens, GA
Resorts Owned
Wyndham Ocean Boulevard, Flagstaff, Grand Desert
Checked again. Tax back in the realm of reality now. You’re right, it must have been a programming error.
I'm glad we've all learned a valuable lesson today.
 

chapjim

TUG Review Crew: Veteran
TUG Member
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Messages
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Points
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Location
Fairfax County, Virginia
Resorts Owned
Wyndham VIPF & PresRes, HVC/DRI (Gold), Quarter House (4), Resort on Cocoa Beach (2), HGVC Tuscany Village, HGVC South Beach-McAlpin, HGVC Parc Soleil

HitchHiker71

Moderator
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Location
The First State
Resorts Owned
Outer Banks Beach Club I (PIC Plus)
Colonies at Williamsburg (PIC Plus)
CWA VIP Gold (718k EY)
National Harbor Resale (689k)
Capacity for the website has been markedly increased as of this morning. Let’s start bullet pointing out the specific website functions where we are seeing performance delays/timeouts/issues as of now.

I just logged in on my iPhone (which always prompts for multi-factor auth every single time regardless of whether I choose to trust the device - still an open issue), and clicked around the dashboard and performed several resort searches and did not see any performance related issues or timeouts. When you report your issue, please provide the following data points:

Device type - laptop/desktop, smartphone version (iPhone 13 for example),

Device OS/version - Windows 11.x.x, iOS 16.5, etc.

Browser type - Chrome, Edge, Firefox, Safari, etc.

Browser version - typically available under Settings/About - I.e. Chrome mobile 114.0.5735.124

Website reported issue - what page were you on when the issue occurred - provide screenshots if feasible

Feel free to provide any other supporting information that you feel may be pertinent.


Sent from my iPhone using Tapatalk


Sent from my iPhone using Tapatalk
 

HitchHiker71

Moderator
Joined
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Messages
4,169
Reaction score
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Points
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Location
The First State
Resorts Owned
Outer Banks Beach Club I (PIC Plus)
Colonies at Williamsburg (PIC Plus)
CWA VIP Gold (718k EY)
National Harbor Resale (689k)

bnoble

TUG Member
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Nov 14, 2006
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Location
The People's Republic of Ann Arbor
Device: MacBook M2 2022 Air.
OS: MacOS Ventura 13.4
Browser: Firefox 114.0.1
Replicated on Browser: Safari Version 16.5 (18615.2.9.11.4)

Hybrid account, with a Dashboard search for Anaheim CA 1/15-1/18 using Developer points:

Screenshot 2023-06-17 at 1.11.02 PM.png


Returns 7 resorts. CW Peacock Suites, CW Oceanside Pier, and CW Harbour Lights have at least one suite available. CW Anaheim, CW Dolphin's Cove, CW Inn at the Park, and CW Indio listed as "unavailable for your membership". Representative results below:

Screenshot 2023-06-17 at 1.11.48 PM.png


Going to the resort-specific page for e.g. CW Anaheim shows a link to the Monthly Availability Calendar:
Screenshot 2023-06-17 at 1.16.43 PM.png


And the calendar shows availability for those dates searching with Developer points:
Screenshot 2023-06-17 at 1.18.15 PM.png
 
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