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MCV Rescinding - Closing Cost Refund

mgu88

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Hi, we signed up for MCV today and after reading and being educated when we walked out of the sales gallery, we would like to rescind. We paid for both deposit and closing cost upfront. Just want to see if you know that both will be refunded successfully?

I can't access the USB yet as we are still on the resort for the last day of our vacation.
 

kozykritter

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Hi, we signed up for MCV today and after reading and being educated when we walked out of the sales gallery, we would like to rescind. We paid for both deposit and closing cost upfront. Just want to see if you know that both will be refunded successfully?

I can't access the USB yet as we are still on the resort for the last day of our vacation.
If you give the required notice per the language in your contract within the stated time, everything you paid as part of the purchase will be refunded. Sometimes it happens quickly, sometimes not.
 

dioxide45

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Does the resort have a business center or computers in the lobby? All the ones we have been to have them and there are USB ports that are accessible. Sometimes the USB ports are on the back of the monitor, so you have to search for them.

Don't go into the sales office to rescind. Follow the contract.
 

Passepartout

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Hi, we signed up for MCV today and after reading and being educated when we walked out of the sales gallery, we would like to rescind. We paid for both deposit and closing cost upfront. Just want to see if you know that both will be refunded successfully?

I can't access the USB yet as we are still on the resort for the last day of our vacation.
Both will be refunded to the same instrument (card, bank account, etc.) that you used to make the deposit. Don't overthink this. Just a simple, plain English letter to the corporate office (not the resort) that you wish to cancel the purchase should do it. Send it USPS Certified, and all people who signed the contract should sign the rescission letter.

Jim
 

DWellser

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Hi, we signed up for MCV today and after reading and being educated when we walked out of the sales gallery, we would like to rescind. We paid for both deposit and closing cost upfront. Just want to see if you know that both will be refunded successfully?

I can't access the USB yet as we are still on the resort for the last day of our vacation.
You should have 72 hours to formally rescind your agreement. The Marriott contract I have reviewed recently, clearly stated the 72 hours. Check it out and then call to see what steps you need to go through - they will tell you exactly how to formally rescind the offer.
 

Passepartout

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You should have 72 hours to formally rescind your agreement. The Marriott contract I have reviewed recently, clearly stated the 72 hours. Check it out and then call to see what steps you need to go through - they will tell you exactly how to formally rescind the offer.
The time allowed is governed by state law. This number would be about the shortest allowed anywhere. It can be 3 days in Nevada or as much as 14 days elsewhere. The days start counting on the day after the contract is signed, and is determined by the postmark on the letter- NOT when it is received at the corporate office.
 

easyrider

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The charges are probably pending. I would call my credit card to let them know.

Bill
 

mgu88

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Thank you all so very much. I'm preparing the documents now. Do I also return the USB stick where they stored all our signed agreements?
 

Hindsite

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Thank you all so very much. I'm preparing the documents now. Do I also return the USB stick where they stored all our signed agreements?
No they don't want the stuff back. Just for us all: Is there a document in there that says what proportion, or number of units at what resorts are part of the MVC points land trust. I've seen these disclosed as part of the sales pack, and it changes over time so it would be of interest to people here if you have a current list.
 

dioxide45

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Thank you all so very much. I'm preparing the documents now. Do I also return the USB stick where they stored all our signed agreements?
No. that is your only copy of the contract.
 

dioxide45

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The charges are probably pending. I would call my credit card to let them know.

Bill
No need to call the credit card company. There is no need to dispute any charges. This will likely result in a dispute being opened and a chargeback. Those chargebacks cost the merchant money. We may not think that is a bad thing for the timeshare company, but someone has to pay it and it is usually customers overall.
 

mgu88

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Yeah, I'm happy to review all the docs and send here what I can find regarding proportion and what resorts. At first glance, I didn't see that outlined and only product numbers but I will re read them again and post what I find.
 

dj_drf

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Yeah, I'm happy to review all the docs and send here what I can find regarding proportion and what resorts. At first glance, I didn't see that outlined and only product numbers but I will re read them again and post what I find.
Look for disclosure docs, etc that are prepared for specific state requirements such as FL or HI or CA or AL or MA.
 

easyrider

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No need to call the credit card company. There is no need to dispute any charges. This will likely result in a dispute being opened and a chargeback. Those chargebacks cost the merchant money. We may not think that is a bad thing for the timeshare company, but someone has to pay it and it is usually customers overall.
Letting the credit card company know isn't the same thing as disputing a charge. Pending charges can't be disputed. Calling provides a notice that you called and will be on the record.

Bill
 

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The most important thing is that you have sent the rescission document. Has this been done?
 

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Hi, we signed up for MCV today and after reading and being educated when we walked out of the sales gallery, we would like to rescind. We paid for both deposit and closing cost upfront. Just want to see if you know that both will be refunded successfully?

I can't access the USB yet as we are still on the resort for the last day of our vacation.
Congrats on finding TUG in time to rescind. How much was your contract for? We can add it to the total that TUG has saved owners over the years! Congrats again
 

rthib

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No need to call the credit card company. There is no need to dispute any charges. This will likely result in a dispute being opened and a chargeback. Those chargebacks cost the merchant money. We may not think that is a bad thing for the timeshare company, but someone has to pay it and it is usually customers overall.
And disputing the charge would not help. Marriott has a sign form saying you approved the charge, so there is nothing to dispute. Rescind is only option.
 

dioxide45

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And disputing the charge would not help. Marriott has a sign form saying you approved the charge, so there is nothing to dispute. Rescind is only option.
I would agree, but I often see advice here to call and dispute the charge. That isn't the purpose of the dispute process. IMO, the credit card dispute process is highly abused by customers. I read something where only 20% of disputed charges are actually due to a merchant error or issue. The other 80% are some type of dispute fraud. Nothing happens to the customers when they file invalid disputes. They may just get denied or they get their money back and the merchant is out money and product. I have only filed one dispute due to having airline tickets with a bankrupt airline (SkyBus). I've had invalid charges to our rooms at resorts that got charged to our cards and some other incorrect charges over many years. Every time I worked with the merchant to get things fixed and refunds to the card. I'm not saying there aren't times to call the credit card company, but that shouldn't be the first step of the process to get resolution.
 
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