Travel Bum
newbie
My wife and I took some friends of ours to the Mayan Palace in Playa del Carmen and we (both couples) had to sign the usual blank charge slips upon arrival. I assured my friend that this was standard procedure and that there was nothing to worry about. Two weeks after our return home they received their monthly credit card statement with a charge of 25,000 pesos ($1900).
I have been calling customer service and e-mailing with little results.
Has anyone else had this problem? Does anyone know of a Mexican government agency that would help? My emails have been directed to Grupo Mayan headquarters in Houston. Does anyone know the email address for Playa del Carmen?
Thanks, Ken
I have been calling customer service and e-mailing with little results.
Has anyone else had this problem? Does anyone know of a Mexican government agency that would help? My emails have been directed to Grupo Mayan headquarters in Houston. Does anyone know the email address for Playa del Carmen?
Thanks, Ken