• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Massanutten Phased Reopening Starting 6/12

escanoe

TUG Review Crew
TUG Member
Joined
Jun 3, 2018
Messages
2,298
Reaction score
1,452
Points
274
Location
Washington, DC
Resorts Owned
HGVC: Flamingo & Anderson Ocean Club
Vacation Village: Woodstone at Massanutten and Grandview (RCI Points) & the Colonies
Massanutten posted this update (below) on its website today. Mountainside Villas is open only to owners until the phased reopening of the larger resort begins ... the booking I made at Mountainside for this weekend presumably would not have been honored. I cancelled it with RCI on Monday.

Massanutten Resort in Virginia Announces a Phased Reopening Starting June 12, 2020
Update May 21, 2020

Premier All-Season Resort in Virginia Is Getting Ready for its Phased Reopening by Conducting Staff Trainings, Revamping its Activity Program, Deep Cleaning the Property and More


McGaheysville, Va. – May 21, 2020 – Massanutten Resort, a premier all-season resort destination in the heart of Virginia’s Shenandoah Valley, today announced its plans to reopen operations in phases starting June 12th. As part of the initial reopening phase, the resort will open at partial capacity, and amenity availability will be based upon current guidance/restrictions from the Virginia Department of Health and Governor’s office. In preparation for its reopening, Massanutten Resort employees are preparing the property and undergoing extensive training on safety and operational protocols.

“Our property is unique in both its size and variety of amenities, and we’ve taken the development of our new re-opening plans and protocols very seriously,” said Matthias Smith, general manager at Massanutten Resort. “We take great pride in delivering remarkable experiences, and we are looking forward to welcoming guests once again to enjoy the mountain vistas and breathe in the fresh air."

Upon opening, Massanutten's retail shops, day spa, golf courses and restaurants will be available for guests to enjoy, though there will be limitations to hours of operation and capacity, along with some operational changes. For guests that wish to dine at the restaurants, calling ahead to reserve their preferred dining time is recommended. In an effort to manage guest flow, reduce time spent on each transaction and reduce lines, the resort also recommends that all amenity tickets are pre-purchased, either online on the resort’s website or over the phone. Queue lines will be properly marked for guests’ convenience.

Massanutten's mission statement is "to provide remarkable experiences in a safe and enjoyable environment" and the resort is committed to standing by this. The resort is working on a revamp of their activity program, which will abide by restrictions, while still providing a great vacation experience. A couple of the new programs currently in development are a weekly resort parade led by Massanutten’s mascot Theo the Bear and a drive-up movie experience, utilizing the space available in the ski area.

Rigorous cleaning and disinfecting procedures at the resort covers accommodations, public areas and office spaces. These procedures include frequent sanitization of high-contact points, such as elevator buttons, door handles, reception counters, chairs, windows and restrooms. Furthermore, guests are advised to follow all of their local and state guidelines and restrictions, e.g. stay-at-home orders or travel restrictions, that are active during their intended dates of stay at the Resort.

For more information and details about the resort's operations, visit www.massresort.com/recovery or call 540.289.4905. Stay up-to-date on the latest news by following @MassResort on Instagram or follow Massanutten Resort on Facebook at www.facebook.com/massresort.
 
Top