Requested preferences, did no good.
A little off-topic...
I had gotten a preferences request email a couple of weeks before check-in (the week before Christmas), and requested bldgs 93 or 94, top floor overlooking golf course and/or any water (pools or lagoons). We exchanged in on a Shortstay for 6 nights, trading Willow Ridge platinum.
When we checked in, were were assigned bldg 100, first floor! I was nice to the girl, and casually mentioned our request. She said that they were very busy and that was all that was available. I was literally the only one checking in, and the parking area was empty as well. (Later in the week, it did get busier, but was never close to full).
I asked if she could at least see if a higher floor was available, as I wanted to try to improve any view. She made a call, and we ended up on the 4th floor.
The view was blocked by trees, but we could make out a corner of the golf course, I think.
Not complaining, but had hoped for a better experience for the first time ever staying at Grande Vista.
Any thoughts?