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Marriott Deed Transfer Timing Update

vol_90

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Selling our Desert Springs Villas II week and received the following from LT Transfers today:

"Please find attached a copy of your recorded deed.

After we send the necessary documents to resort management via priority mail, it may take 90 business days for them to complete the ownership transfer at the resort level due to staffing shortages. Once the transfer is completed, you will receive a notification from your resort management company by mail and/or email. In the event that you have not been contacted after the 15-20 week period, feel free to reach out to resort management directly."
 

ljmiii

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FYI, I received my KBC deed transfer email from MVCI's Ownership Services Department today - 66 business days from submittal. The email noted that while I could now make a reservation by phone (which I did) it could take up to 30 days for the week to appear in my account.
 

CalGalTraveler

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I believe Vistana and MVC Ownership services are now merged. I am at 75 days with an SDO transfer. No word. Sigh...
 
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billymach4

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In this day of digital and electronic transactions..... What in the heck take so long?. I have to think it must be a team of one person pushing this along ?
 

ljmiii

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I believe Vistana and MVC Ownership services are now merged. I am at 75 days with an SDO transfer. No word. Sigh...
My KBC was 97 calendar days (66 business days...and thus 6 more business days than the theoretical maximum).

Interestingly enough, my Vistana WSJ deed submitted two weeks earlier took 'only' 86 calendar days (or 59 business days).

Both came from the same email domain...but perhaps they are still handled at different desks? Or a whole bunch of ownership transfers were submitted in late March?

As an aside, my KBC email came from someone at "Marriott Vacation Club International". I haven't seen MVCI in years...;-)
 

GrayFal

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WSJ deed submitted to Marriott 4/15 received 4/23.

LTT has been informed it is now 90 business days.
 

vol_90

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WSJ deed submitted to Marriott 4/15 received 4/23.

LTT has been informed it is now 90 business days.
With LTT handling several Marriott transfers at any given time (I have 5 open transactions with them now) I'm sure they have contact(s) within the MVCI ownership transfer department. This leads me to believe Marriott has informed LTT of staffing issues and a new 90 business day timeframe to mitigate calls for status updates. I don't see any incentive for Marriott to staff up in this area as they do not make money completing resale transfers. Just have to be even more patient (now up to 90 business days) when transacting resales.
 

billymach4

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With LTT handling several Marriott transfers at any given time (I have 5 open transactions with them now) I'm sure they have contact(s) within the MVCI ownership transfer department. This leads me to believe Marriott has informed LTT of staffing issues and a new 90 business day timeframe to mitigate calls for status updates. I don't see any incentive for Marriott to staff up in this area as they do not make money completing resale transfers. Just have to be even more patient (now up to 90 business days) when transacting resales.
90 days is really unacceptable no matter how you cut it. I do agree there is no incentive to streamline the process.

Not much we can do about it.... As usual.
 

GrayFal

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90 days is really unacceptable no matter how you cut it. I do agree there is no incentive to streamline the process.

Not much we can do about it.... As usual.
It went from 90 days to 90 business days = 18 weeks = 126 days plus a few holidays.

Makes it even more important for the seller to reserve a good week for you for the following year.
 

billymach4

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It went from 90 days to 90 business days = 18 weeks = 126 days plus a few holidays.

Makes it even more important for the seller to reserve a good week for you for the following year.
Agree. Yes my week in Aruba has been reserved!
Thanks!
 

jwalk03

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It went from 90 days to 90 business days = 18 weeks = 126 days plus a few holidays.

Makes it even more important for the seller to reserve a good week for you for the following year.

Yeah its certainly getting a bit ridiculous. 60 days was reasonable in my view.
 

vol_90

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Anything more than a week is unreasonable.
What we don't know is the Marriott ownership internal transfer process, volume and staffing. Not enough information to determine what is reasonable or not especially when the process is not generating a profit for Marriott.
 

VacationForever

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If one person can handle 20 transfers a day, then it can be computed how many people it takes to clear then entire backlog and staff enough people to handle the estimated volume per day. It is not rocket science. It is part of the MVC management service that is paid for by the HOA fees. Operations are almost never profit centers but they exist in order for the company to function.
 

TheTimeTraveler

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If one person can handle 20 transfers a day, then it can be computed how many people it takes to clear then entire backlog and staff enough people to handle the estimated volume per day. It is not rocket science. It is part of the MVC management service that is paid for by the HOA fees. Operations are almost never profit centers but they exist in order for the company to function.


I'm thinking that one person being able to handle 20 transfers per day may be rather generous..... my guess would be 8 per day. But who really knows for sure.






.
 

dioxide45

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I believe the $25 transfer fee goes to the HOA. Though the management company is working on behalf of the HOA, so I suspect the additional costs that the $25 doesn't cover get absorbed into the Owner Services line item across the resorts.
 

VacationForever

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Title transfer/recording is just part of the timeshare business. The real cost may be $100 to do so, but then that's what the 10% management overhead that is charged will cover. You cannot be a timeshare management company without having the ability to change title.
 

dioxide45

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Title transfer/recording is just part of the timeshare business. The real cost may be $100 to do so, but then that's what the 10% management overhead that is charged will cover. You cannot be a timeshare management company without having the ability to change title.
I think the 10% management fee covers very little from a resort and HOA standpoint. Almost all costs at the administrative level are built into the individual line items at the resort; HR, accounting, etc. The 10% is pure profit but might cover executive salaries. Though much of that probably comes out of timeshare contract sales.
 

Fido Chuckwagon

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Selling our Desert Springs Villas II week and received the following from LT Transfers today:

"Please find attached a copy of your recorded deed.

After we send the necessary documents to resort management via priority mail, it may take 90 business days for them to complete the ownership transfer at the resort level due to staffing shortages. Once the transfer is completed, you will receive a notification from your resort management company by mail and/or email. In the event that you have not been contacted after the 15-20 week period, feel free to reach out to resort management directly."
My MGC was sent by LT transfers on April 1st. Still nothing. I think Marriott’s transfer process is worse than Wyndham’s now, which didn’t seem possible.
 

jwalk03

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My MGC was sent by LT transfers on April 1st. Still nothing. I think Marriott’s transfer process is worse than Wyndham’s now, which didn’t seem possible.

I wouldn't go that far. Wyndham's are taking so long that LT Transfers refuses to even do them anymore!!
 

ORANGECRUSH

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May 1st for my MGV purchase. New owner trying to read all can how it works. I just found out the seller can make a reservation for you. Can that be changed after the transfer to Marriott if you see a better week later?
 

jwalk03

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May 1st for my MGV purchase. New owner trying to read all can how it works. I just found out the seller can make a reservation for you. Can that be changed after the transfer to Marriott if you see a better week later?

You can change it later- but you will have to pay the change fee of $40.

Also you won't be able to "see" a better week. Once your reservation is made you can no longer search availability online yourself. You would have to call and ask them to check for other available dates for you.

I will say- I was just looking at MGV 2BR platinum availability for 2025 yesterday and of all the 2025 dates that have been released there was exactly one check-in date that is booked up. (2/15/25) Every other possible check-in date was available. For the lock-off option there were 4 possible dates unavailable. 2/15 & 1/2-1/4/25.
 
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