Yes, but the bill arrives on the due date. And sent to collections at 90 days and they refuse to talk to the owners? That is outrageous if you ask me! I own the property outright, not them. As owners we hire the management company.
Also, for other owners the former firstname.lastname@example.org
is no longer monitored. Not that it bounces back, they just don't look at it any more. This is the address where I have been sending deposit requests for the past decade. Instead you now have to get them to cough up the secret email address of the one guy at Capital that can make your deposit to RCI. I had to ask a couple of times at the front desk while there, and got the email for Jaime Gavilanes email@example.com
who is apparently the ONLY person who can provide this service for owners. Provided here for the use of other owners, however I highly doubt that Jaime will still be there next year when time to deposit rolls around again.
By the way, the stalling of the management company has by now probably cost me about 50% of the TPU I would normally receive. Hard to tell yet exactly how much because, although Jaime emailed back to say he had done the deposit, I have yet to see it in my RCI account (used to take an hour or two - actually the message from RCI usually arrived before the confirmation from Silver Lake). I feel another 2 hours on the phone with CV, and a massive headache, coming on for tomorrow.