Lost Disney World Annual Pass

[fluke]

Has anyone had to contact Disney about a lost annual pass? I think Iremember being told when we received the (paper ) passes at the park they said they could be replaced at guest services with a photo ID. I tried to email Disney (Walt Disney World Ticketing) and they asked me to send them addtional information (a week after I sent the email) and asked for me to send my confirmation number (which I already had in the original email - probably a canned reply). I resent the orginal confirmation number in the reply and asked if there is anything else - but I have only waited 4 days so presumabaly 3 to 4 more to go for a response. I am thinking of just getting everything I have (confirmation number and credit card statement) and mailling it to the address they provides. Any ideas or experience with this?

 

[chriskre]

I lost my annual pass one year and just went to guest services with my drivers license and they re-issued me another pass. No biggie.

Now if you've lost a ticket that's different. They'll want to know the date of purchase to re-issue a ticket but a pass is only useful to you so they're pretty good about replacing it.

 

[tomandrobin]

I lost my annual pass one year and just went to guest services with my drivers license and they re-issued me another pass. No biggie.

Now if you've lost a ticket that's different. They'll want to know the date of purchase to re-issue a ticket but a pass is only useful to you so they're pretty good about replacing it.

Correct....Annual Pass just show up at any guest service location with drivers license.

 

[vacationlover2]

I lost my tickets. I did take pics of them just in case they were lost. Will they reissue them? They are not annual passes. They are 2 day base tickets. One adult, 2 children.

Thanks!

 

[bnoble]

Yes, they will. Bring the photos with you; the numbers on the backs are all you need.

 

[rickandcindy23]

I lost my tickets. I did take pics of them just in case they were lost. Will they reissue them? They are not annual passes. They are 2 day base tickets. One adult, 2 children.

Thanks!

You are so smart to take photocopies. We lost some passes years back and could never recover our loss on those. One of those passes had a lot of days left on them.

 

[vacationlover2]

Thanks bnoble,

I've always read on the DISboards to do this. I always take pix of the tickets and any photopasses I have.

 

[abridemak]

I would call Disney directly. Most likely, they'll reissue you a new ticket or ask that you go to guest relations, show photo ID, and you'll receive a new one.