• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Locking out 2-bed villa

aka Julie

TUG Member
Joined
May 19, 2007
Messages
1,275
Reaction score
109
Location
Ohio
Resorts Owned
Shadow Ridge (platinum)
I will be making reservations for the first time for our ShadowRidge unit which is a lockout.

I want to lockout for 2010. Can I do this on-line or do I have to call Marriott? I've been on the website in the "make reservations" area and it looks like I have three choices: Full Villa, Master Suite, and Deluxe Guest Suite. If I just pick the Master Suite to book at this time, will it prompt me for the lockoff payment? At the same time, or later time do I then make a reservation for the Deluxe Guest Suite? I want to book the best weeks (in this case March), so want to be prepared.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
48,974
Reaction score
20,404
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
I will be making reservations for the first time for our ShadowRidge unit which is a lockout.

I want to lockout for 2010. Can I do this on-line or do I have to call Marriott? I've been on the website in the "make reservations" area and it looks like I have three choices: Full Villa, Master Suite, and Deluxe Guest Suite. If I just pick the Master Suite to book at this time, will it prompt me for the lockoff payment? At the same time, or later time do I then make a reservation for the Deluxe Guest Suite? I want to book the best weeks (in this case March), so want to be prepared.

What you describe is how you go about locking off when booking online.
 

aka Julie

TUG Member
Joined
May 19, 2007
Messages
1,275
Reaction score
109
Location
Ohio
Resorts Owned
Shadow Ridge (platinum)
What you describe is how you go about locking off when booking online.

So it CAN be done online. Do you pay the $75 lockoff fee when you book the first portion? Or is it just better to do this over the phone?
 

NWL

TUG Member
Joined
Dec 2, 2008
Messages
1,297
Reaction score
0
Location
Montana
So it CAN be done online. Do you pay the $75 lockoff fee when you book the first portion? Or is it just better to do this over the phone?

I booked mine over the phone and they wanted the $75 before making the reservation. I imagine when you make your choice on-line, it will give you the opportunity to pay the fee during the process.
 

rthib

TUG Member
Joined
Jun 15, 2005
Messages
1,996
Reaction score
672
Location
DFW, TX
Fee at time of booking

When you go online to book, you have the option to pick full suite or lock-off.
When you make your first reservation, it prompts you to pay then.
 

aka Julie

TUG Member
Joined
May 19, 2007
Messages
1,275
Reaction score
109
Location
Ohio
Resorts Owned
Shadow Ridge (platinum)
When you go online to book, you have the option to pick full suite or lock-off.
When you make your first reservation, it prompts you to pay then.

Thanks, that's exactly what I wanted to know.
 

davidvel

TUG Member
Joined
May 9, 2008
Messages
7,947
Reaction score
4,929
Location
No. Cty. San Diego
Resorts Owned
Marriott Shadow Ridge (Villages)
Carlsbad Inn
I want to lockout for 2010. . . .At the same time, or later time do I then make a reservation for the Deluxe Guest Suite? I want to book the best weeks (in this case March), so want to be prepared.
If you happen to be able to book the best week, you can just book the whole unit for that week. Later you can then lock it off if you want. You will then have the 2 sides for that same "best week."
 

NWL

TUG Member
Joined
Dec 2, 2008
Messages
1,297
Reaction score
0
Location
Montana
If you happen to be able to book the best week, you can just book the whole unit for that week. Later you can then lock it off if you want. You will then have the 2 sides for that same "best week."

Just remember if you do that, it costs you not only the $75 when you lock it off, but also $29 for the change in reservation. Not a bad sum to pay if you are unsure of your plans, but an unnecessary extra expense if you have definite plans.

Cheers!
 

aka Julie

TUG Member
Joined
May 19, 2007
Messages
1,275
Reaction score
109
Location
Ohio
Resorts Owned
Shadow Ridge (platinum)
Just remember if you do that, it costs you not only the $75 when you lock it off, but also $29 for the change in reservation. Not a bad sum to pay if you are unsure of your plans, but an unnecessary extra expense if you have definite plans.

Cheers!

Thanks for the info about the extra $29 fee. Boy, there's a fee for everything!
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
48,974
Reaction score
20,404
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
Thanks for the info about the extra $29 fee. Boy, there's a fee for everything!

I don't believe you pay the $29 fee if you keep the same dates for both sides of the lock off. If you lock off and need to change one of the sides to a different date then you will pay the $29 fee.

So if you just call back to lock off and keep all dates the same just so you can deposit one or both of the sides, then the $29 fee doesn't apply. Only the $75 applies.
 

NWL

TUG Member
Joined
Dec 2, 2008
Messages
1,297
Reaction score
0
Location
Montana
I don't believe you pay the $29 fee if you keep the same dates for both sides of the lock off. If you lock off and need to change one of the sides to a different date then you will pay the $29 fee.

So if you just call back to lock off and keep all dates the same just so you can deposit one or both of the sides, then the $29 fee doesn't apply. Only the $75 applies.

Had not thought of it in that way. Nice catch! :whoopie:
 

aka Julie

TUG Member
Joined
May 19, 2007
Messages
1,275
Reaction score
109
Location
Ohio
Resorts Owned
Shadow Ridge (platinum)
I don't believe you pay the $29 fee if you keep the same dates for both sides of the lock off. If you lock off and need to change one of the sides to a different date then you will pay the $29 fee.

So if you just call back to lock off and keep all dates the same just so you can deposit one or both of the sides, then the $29 fee doesn't apply. Only the $75 applies.

Don't they need to assign a separate reservation # to the lockoff? Maybe they will charge for that if you lock it off afterwards.
 

ambrummer

newbie
Joined
Jan 12, 2009
Messages
2
Reaction score
0
???

this may be a dumb question but... what is locking-out/ a lock off?

thanks,
Aaron
 

m61376

Tug Review Crew
TUG Member
Joined
Aug 2, 2006
Messages
7,212
Reaction score
273
Location
NY
Resorts Owned
Marriott Aruba Surf Club 2 & 3BRs
this may be a dumb question but... what is locking-out/ a lock off?

thanks,
Aaron

Many 2 and 3BR units (and the 1BR in Kaui) are considered lock-off units. The master portion (1BR in the 2BR and the 2BR of the 3BR) and the studio side of the unit have separate entryways, as well as being connected by an internal doorway. If the owner opts to, he/she can request the unit be locked off, so that only one part of the unit is used for a given trip.

This gives a lot more versatility- if you only need a 1BR or studio to travel in, you can book 2 weeks back to back, can book weeks at your home resort at different times of the year, or exchange one or both of your "halves" for another location in II.
 

m61376

Tug Review Crew
TUG Member
Joined
Aug 2, 2006
Messages
7,212
Reaction score
273
Location
NY
Resorts Owned
Marriott Aruba Surf Club 2 & 3BRs
Don't they need to assign a separate reservation # to the lockoff? Maybe they will charge for that if you lock it off afterwards.

When I had to cancel last minute last year I locked off before depositing and was only charged the $75 fee for doing so.
 

NWL

TUG Member
Joined
Dec 2, 2008
Messages
1,297
Reaction score
0
Location
Montana
When I had to cancel last minute last year I locked off before depositing and was only charged the $75 fee for doing so.

I've seen other people say the same thing. When I asked a VA the question, she said I would be charged both fees. Who to believe? :shrug:

Consistency would be nice! :)
 

aka Julie

TUG Member
Joined
May 19, 2007
Messages
1,275
Reaction score
109
Location
Ohio
Resorts Owned
Shadow Ridge (platinum)
I've seen other people say the same thing. When I asked a VA the question, she said I would be charged both fees. Who to believe? :shrug:

Consistency would be nice! :)

I'm not taking any chances. I'm going to lock off when I make the reservation to begin with.
 

pumbug

TUG Review Crew
TUG Member
Joined
Aug 4, 2005
Messages
31
Reaction score
10
Location
California
Good use of Lock-Offs

We own a 2 BR lockout unit at Shadowridge also. I make my reservation for the next stay 365 days in advance since we know when we will use it ( always at Thanksgiving) We take the full 2 BR unit and later in the year I call owners service and lock out the efficiency side for the $75 fee.
We then decode where we want to trade the lock off side usually searching for Marriott's with no lock offs so you can get a t least a 1 BR.
This year we had the 2007 and 2008 lockoffs deposited in II and just decided to try for Palm Desert in the next few weels. To my surprise I found a 2BR trade at Desert Springs II for 1/18/09 and took it. Then I looked at the next week 1/25/09 and lo and behold there was another 2 BR so I booked it. So now we have 2 weeks in a 2 BR at Desert Springs II in prime season in exchange for 2 efficiency lock offs.
Last minute exchanges are great if you are flexible.
 

NWL

TUG Member
Joined
Dec 2, 2008
Messages
1,297
Reaction score
0
Location
Montana
We own a 2 BR lockout unit at Shadowridge also. I make my reservation for the next stay 365 days in advance since we know when we will use it ( always at Thanksgiving) We take the full 2 BR unit and later in the year I call owners service and lock out the efficiency side for the $75 fee.
We then decode where we want to trade the lock off side usually searching for Marriott's with no lock offs so you can get a t least a 1 BR.
This year we had the 2007 and 2008 lockoffs deposited in II and just decided to try for Palm Desert in the next few weels. To my surprise I found a 2BR trade at Desert Springs II for 1/18/09 and took it. Then I looked at the next week 1/25/09 and lo and behold there was another 2 BR so I booked it. So now we have 2 weeks in a 2 BR at Desert Springs II in prime season in exchange for 2 efficiency lock offs.
Last minute exchanges are great if you are flexible.

Great trade! If we ever deposit, last minute trades are what we would do. It's good to know there are some benefits!

So the question is, did they make you pay the $29 change fee when you locked-off at a later date?
 

Latravel

TUG Member
Joined
Jan 3, 2008
Messages
882
Reaction score
1
Location
Los Angeles
I locked off later, simply because I was a new owner and didn't know what I was doing, and did not have to pay the $29 fee.
 

pumbug

TUG Review Crew
TUG Member
Joined
Aug 4, 2005
Messages
31
Reaction score
10
Location
California
Great trade! If we ever deposit, last minute trades are what we would do. It's good to know there are some benefits!

So the question is, did they make you pay the $29 change fee when you locked-off at a later date?

I deposited about 5 months after making the reservation in both cases and was not charged the $29 fee. Paid the &99 II exchange fee for each week.
 

aka Julie

TUG Member
Joined
May 19, 2007
Messages
1,275
Reaction score
109
Location
Ohio
Resorts Owned
Shadow Ridge (platinum)
Thanks for everyone's experiences. I now think I'm going to wait to lock it off in case I decide I want to use the entire 2 bedroom.

Pumbug, great exchanges with your studio portion. Hope I'll be able to do the same sometime.
 

NWL

TUG Member
Joined
Dec 2, 2008
Messages
1,297
Reaction score
0
Location
Montana
I locked off later, simply because I was a new owner and didn't know what I was doing, and did not have to pay the $29 fee.

I deposited about 5 months after making the reservation in both cases and was not charged the $29 fee. Paid the &99 II exchange fee for each week.

So much for the VA who told me I would pay the change fee along with the lock-off fee! Is there somewhere on the Marriott site that answers this particular question? I've seen other posts where some paid it and others didn't in this situation. It would be nice to know what to expect.
 

mamadot

TUG Member
Joined
Jun 7, 2005
Messages
473
Reaction score
0
Location
Anthem, AZ
I booked the entire villa. When I called to lock off I had to pay the $75 fee and they waived the $29 change fee. So they can charge you the $29 if they want! Once I had made the reservation online it would not let me lock off later without calling II to do it.
 

davidvel

TUG Member
Joined
May 9, 2008
Messages
7,947
Reaction score
4,929
Location
No. Cty. San Diego
Resorts Owned
Marriott Shadow Ridge (Villages)
Carlsbad Inn
I booked the entire villa. When I called to lock off I had to pay the $75 fee and they waived the $29 change fee. So they can charge you the $29 if they want! Once I had made the reservation online it would not let me lock off later without calling II to do it.

There is no change fee. Period. I am not Dave M., but I can tell you UNLESS you change your dates, there is no change at all, just a lock-off.
 
Top