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Kudos to Wyndham

jberndt10

TUG Member
Joined
Jul 16, 2005
Messages
137
Reaction score
12
Points
378
Location
muskego, wi
This story starts with a horrible experience at Wyndham Daytona and ends with a great stay at Bonnet Creek.
Because of Naomi at Member services, we were able to use our Customer Satisfaction points (refund from Daytona) even though we weren't supposed to and book a week at Bonnet Creek. Next that reservation involved a possible 2 moves but she assured us that Bonnet Creek was very good in keeping people in the same unit.
Of course when we arrived I was prepared for the news we would be moving and a fight. It never happened, the reseverations were combined into one, what a relief.
At at time when we don't hear much good about Wyndam it's nice to share when something goes well.
 

rickandcindy23

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
Messages
32,341
Reaction score
9,277
Points
1,049
Location
The Centennial State
Resorts Owned
Wyndham Founder; Disney OKW & SSR; Marriott's Willow Ridge and Shadow Ridge,Grand Chateau; Val Chatelle; Hono Koa OF (3); SBR(LOTS), SDO a few; Grand Palms(selling); WKORV-OF ,Westin Desert Willow.
Was there another thread about Daytona? What happened?
 

ronandjoan

TUG Review Crew: Elite
TUG Member
Joined
Jun 9, 2005
Messages
2,399
Reaction score
405
Points
443
Location
Seattle area
Resorts Owned
Telemark, Townhouses at St Augustine Beach and Tennis Club, Stoneridge Resort (ID)
There's a reason Ocean WAlk has lost its Gold Crown status
 
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