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Kudos to Wyndham

jberndt10

jberndt10

TUG Member
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This story starts with a horrible experience at Wyndham Daytona and ends with a great stay at Bonnet Creek.
Because of Naomi at Member services, we were able to use our Customer Satisfaction points (refund from Daytona) even though we weren't supposed to and book a week at Bonnet Creek. Next that reservation involved a possible 2 moves but she assured us that Bonnet Creek was very good in keeping people in the same unit.
Of course when we arrived I was prepared for the news we would be moving and a fight. It never happened, the reseverations were combined into one, what a relief.
At at time when we don't hear much good about Wyndam it's nice to share when something goes well.
 
rickandcindy23

rickandcindy23

TUG Review Crew: Elite
TUG Member
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Location
The Centennial State
Resorts Owned
Wyndham Founder's level. RCI, WorldMark pts. Disney OKW & SSR; Marriott's Willow Ridge,Shadow Ridge,Grand Chateau;Val Chatelle (7); Hono Koa OF (3); SBP(many, SDO a few; Grand Palms (selling). WKORV-OF (2),Westin Desert Willow.
Was there another thread about Daytona? What happened?
 
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