Not sure what PR failure you're referring to. Really, how many of you here would be talking about KFC much less actually walking into one of their joints? Quite frankly, this has been a PR
success...a HUGE success actually. Everytime someone writes about them or talks about them, it's free advertising. The only unfortunate thing (for them) is I'm hearing more people say they
don't like the new chicken rather than liking it.
I haven't even tried to mess with it because I hate coupon applications--Wendy's uses them and I've never been able to get theirs to work, and I
LOVE Wendy's--and I'm not a huge fan of KFC although I do like their potato wedges.
Honestly, I'd rather talk about my next vacation. If all goes well, Lake Tahoe in August.