• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $23,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $23 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Is MyStarCentral down?

tborr123

TUG Member
Joined
Aug 16, 2008
Messages
204
Reaction score
38
Location
California
All day I have been getting "An Error Occurred" message after I log in. Anyone else seeing this?
 

YYJMSP

TUG Member
Joined
Apr 2, 2009
Messages
2,540
Reaction score
198
Location
BC, Canada
Just tried it, no problems...
 

Maui_ed

TUG Member
Joined
Sep 18, 2008
Messages
269
Reaction score
35
Location
Pacific Northwest
Resorts Owned
WPORV, WKORV, WDW
All day I have been getting "An Error Occurred" message after I log in. Anyone else seeing this?
Had some strange problems on starwoodvacationnetwork.com, but mystarcentral has been working fine.
 

suzannesimon

TUG Member
Joined
Jan 3, 2010
Messages
1,891
Reaction score
147
Location
Destin, FL & Bethany Beach, DE
Resorts Owned
Marriott Frenchman's Cove, Hyatt Sunset Harbor, Harborside at Atlantis, Marriott Aruba Surf Club, Marriott Grande Ocean, Westin Kierland Villas, Westin Lagunamar
I just got an "Under maintenance" message when I tried mystarcentral.
 

DeniseM

Moderator
Joined
Jun 6, 2005
Messages
58,306
Reaction score
9,994
Location
Northern, CA
Resorts Owned
WKORV, WKV, SDO, 4-Kauai Beach Villas, Island Park Village (Yellowstone), Hyatt High Sierra, Dolphin's Cove (Anaheim) NEW: 2 Lawa'i Beach Resort!
Me too - went off-line about an hour ago.
 

cubigbird

Tug Review Crew Veteran
TUG Member
Joined
Apr 9, 2013
Messages
1,753
Reaction score
658
Location
Western US
Resorts Owned
Westin Lagunamar, Westin Kierland X2, Westin St John-Sunset Bay X2, Westin Desert Willow, Westin Aventuras
Is MSC down?? I tried at home with Google Chrome and at another location with IE11, and I know it's not blocked by either computer. Both time out. Anyone else experiencing this???
 

suzannesimon

TUG Member
Joined
Jan 3, 2010
Messages
1,891
Reaction score
147
Location
Destin, FL & Bethany Beach, DE
Resorts Owned
Marriott Frenchman's Cove, Hyatt Sunset Harbor, Harborside at Atlantis, Marriott Aruba Surf Club, Marriott Grande Ocean, Westin Kierland Villas, Westin Lagunamar
I was just able to get on with Chrome. No issues.
 

DeniseM

Moderator
Joined
Jun 6, 2005
Messages
58,306
Reaction score
9,994
Location
Northern, CA
Resorts Owned
WKORV, WKV, SDO, 4-Kauai Beach Villas, Island Park Village (Yellowstone), Hyatt High Sierra, Dolphin's Cove (Anaheim) NEW: 2 Lawa'i Beach Resort!
Is MSC down?? I tried at home with Google Chrome and at another location with IE11, and I know it's not blocked by either computer. Both time out. Anyone else experiencing this???

Are you trying to use a saved link, or keying the url in? Try keying it in, because I think they are migrating to a new format, and your old link may not work.
 

cubigbird

Tug Review Crew Veteran
TUG Member
Joined
Apr 9, 2013
Messages
1,753
Reaction score
658
Location
Western US
Resorts Owned
Westin Lagunamar, Westin Kierland X2, Westin St John-Sunset Bay X2, Westin Desert Willow, Westin Aventuras
Are you trying to use a saved link, or keying the url in? Try keying it in, because I think they are migrating to a new format, and your old link may not work.

Hmmm. No not using an old link, I just key in the mystarcentral.com URL. I used Google Chrome from home, IE11 at work and Safari on my phone on LTE data. None have been blocked. All 3 timed out.

I guess it's time to call guest services.
 

YYJMSP

TUG Member
Joined
Apr 2, 2009
Messages
2,540
Reaction score
198
Location
BC, Canada
www.mystarcentral.com works for me, but I just noticed it redirected to login.starwoodvacationnetwork.com/login -- not sure how long its been doing that...
 

cubigbird

Tug Review Crew Veteran
TUG Member
Joined
Apr 9, 2013
Messages
1,753
Reaction score
658
Location
Western US
Resorts Owned
Westin Lagunamar, Westin Kierland X2, Westin St John-Sunset Bay X2, Westin Desert Willow, Westin Aventuras
All good now! I just tried again and it directs to the website listed above. They must have changed and migrated sites and I must have been trying during that time.
 
Top