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Is my agent trying to trick me out of rescinding? Is my rescind info correct?

ACT-1

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i purchased a timeshare on 12/30/2019 at the NYC Wyndham 45 location. I did some research the next day and found the barrage of negative reviews that this timeshare company has ad got cold feet. Since it is still within 7 days of my contract signing, i decided to rescind the contract. I contacted my agent and tried to ask her how to cancel since there were no instructions on how to cancel in my contract, only that there was a 7 day period. She said that she did not know how to cancel and that she would have to ask her manager but that the office is closed until Monday. i tried to ask for her manager's contact info but she said she is not allowed to give that out. I told her that i had found some information online and read to her the info in the pinned thread on TUG. She said that it sounded "outdated" and advised me to not send the letter to the Nevada address because "i shouldn't send my personal info out there like that"

Can anyone confirm that this address and phone number is current as of 2020? Has anyone had experience rescinding a contract from NYC?

PO BOX 94445
LAS VEGAS NEVADA 89193

10750 WEST CHARLESTON BOULEVARD
SUITE 130
LAS VEGAS NEVADA 89135

FAX: 702-227-3298

RECISSIONS.WVR@WYN.COM
 

Passepartout

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That looks like the corporate address to me (either L.V.works fine- USPS to the P.O. Box, or street addy for courier delivery)

Don't call. It does no good, and is not recognized as a legitimate rescission.

Mail the rescission letter USPS Certified w/return receipt- if only for your peace of mind that it was delivered. It doesn't matter as long as you have the receipt showing the date it wa mailed. It MUST be processed.

There is a chance the saleswesel is trying to delay your rescission until after the legal period has expired to save their commission. They do that.

Good Luck. Welcome to TUG.

Jim
 

HitchHiker71

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This sticky thread in the Wyndham section has all of the info you need to rescind your contract:

 

SNA27

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Just curious to know what the deal was? How points/bonus, deeded or CWA and for how much? And exactly how many people did it take to corral you?

My son will be at NY45 on the 8th. I am glad he has the 'Talk to my Dad!' trump card to play to get out of jail! :)
 

dgalati

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Just curious to know what the deal was? How points/bonus, deeded or CWA and for how much? And exactly how many people did it take to corral you?

My son will be at NY45 on the 8th. I am glad he has the 'Talk to my Dad!' trump card to play to get out of jail! :)
Looks like your son is going to take one for the team.
 

buckor

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i purchased a timeshare on 12/30/2019 at the NYC Wyndham 45 location. I did some research the next day and found the barrage of negative reviews that this timeshare company has ad got cold feet. Since it is still within 7 days of my contract signing, i decided to rescind the contract. I contacted my agent and tried to ask her how to cancel since there were no instructions on how to cancel in my contract, only that there was a 7 day period. She said that she did not know how to cancel and that she would have to ask her manager but that the office is closed until Monday. i tried to ask for her manager's contact info but she said she is not allowed to give that out. I told her that i had found some information online and read to her the info in the pinned thread on TUG. She said that it sounded "outdated" and advised me to not send the letter to the Nevada address because "i shouldn't send my personal info out there like that"

Can anyone confirm that this address and phone number is current as of 2020? Has anyone had experience rescinding a contract from NYC?

PO BOX 94445
LAS VEGAS NEVADA 89193

10750 WEST CHARLESTON BOULEVARD
SUITE 130
LAS VEGAS NEVADA 89135

FAX: 702-227-3298

RECISSIONS.WVR@WYN.COM
Please, write the letter and send it certified mail, with a return receipt.

As has been said before, it sounds like they are trying to delay you past your 7 day mark...Monday will be the 6th...you signed on the 30th, so you'd be locked into the contract.

Send your letter today! Do not delay!

Sent from my SAMSUNG-SM-J727AZ using Tapatalk
 

SNA27

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Looks like your son is going to take one for the team.

TWO for the team! He is staying 1/8-10 at NY45 and 1/10-13 at TRYP on a Platinum invitation! But, knowing his schedule, he will probably not make time on the 9th. And, I wonder if they will hook him into a presentation on the day of check-out on the 10th. He is committed to attending at TRYP! But he has me as a shield! ;)
 

dgalati

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TWO for the team! He is staying 1/8-10 at NY45 and 1/10-13 at TRYP on a Platinum invitation! But, knowing his schedule, he will probably not make time on the 9th. And, I wonder if they will hook him into a presentation on the day of check-out on the 10th. He is committed to attending at TRYP! But he has me as a shield! ;)
TRYP?
 

HitchHiker71

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It's one of the hotel chain Wyndham brands:


It was sourced from an acquisition of an independent hotel chain in 2010.
 

ACT-1

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That looks like the corporate address to me (either L.V.works fine- USPS to the P.O. Box, or street addy for courier delivery)

Don't call. It does no good, and is not recognized as a legitimate rescission.

Mail the rescission letter USPS Certified w/return receipt- if only for your peace of mind that it was delivered. It doesn't matter as long as you have the receipt showing the date it wa mailed. It MUST be processed.

There is a chance the saleswesel is trying to delay your rescission until after the legal period has expired to save their commission. They do that.

Good Luck. Welcome to TUG.

Jim

Thank You! I am going to mail it out tonight via UPS. It doesn't have to be USPS to be certified right? What do you mean by "it doesn't matter as long as you have the receipt showing the date it was mail. it MUST be processed"? I just have to have proof that they received it within the 7 day window right? Who knows how long they take to process it.
 

Grammarhero

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I think NY Wyndham might require letters to the Orlando address. Best to send to both LV and the Sea Harbor Orlando! Good luck! Mind sharing how much you’d save with rescission?
 
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HitchHiker71

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Thank You! I am going to mail it out tonight via UPS. It doesn't have to be USPS to be certified right? What do you mean by "it doesn't matter as long as you have the receipt showing the date it was mail. it MUST be processed"? I just have to have proof that they received it within the 7 day window right? Who knows how long they take to process it.

The contracts usually stipulate that you must use USPS certified mail to send the rescission letter. It must be postmarked within the rescission period - which is proven by the certified mail process - the receive date is not important as long as the letter is postmarked and sent via certified mail within the rescission window.
 

Grammarhero

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Another recent poster had the Orlando address as rescission. However, best to send to all four (two LV, sea harbor Orlando.

How much would you save with rescission?
 

ACT-1

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Just curious to know what the deal was? How points/bonus, deeded or CWA and for how much? And exactly how many people did it take to corral you?

My son will be at NY45 on the 8th. I am glad he has the 'Talk to my Dad!' trump card to play to get out of jail! :)

The deal was 84,000 pts for $16,000 at 15% interest rate deeded. They also threw in a supplement of 116,000 pts on the first year so i would have 200,000 the first year, then 84,000 after that. I also got 2 vouchers for a 7 night stay at RCI resorts and the "prize" for listening to their presentation was a 5 night stay in Hawaii. It seemed like a really good deal when we were there but its the horrible reviews that worry me...and the exponentially growing maintenance fee that i have to pay for the rest of my life.
 

Grammarhero

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The deal was 84,000 pts for $16,000 at 15% interest rate deeded. They also threw in a supplement of 116,000 pts on the first year so i would have 200,000 the first year, then 84,000 after that. I also got 2 vouchers for a 7 night stay at RCI resorts and the "prize" for listening to their presentation was a 5 night stay in Hawaii. It seemed like a really good deal when we were there but its the horrible reviews that worry me...and the exponentially growing maintenance fee that i have to pay for the rest of my life.
Send to both LV, 6277 Sea Harbor Drive Orlando addresses, and email for good measure.

NY Wyndham folks are particularly deceitful - Wastegate-level!
 

Grammarhero

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The deal was 84,000 pts for $16,000 at 15% interest rate deeded. They also threw in a supplement of 116,000 pts on the first year so i would have 200,000 the first year, then 84,000 after that. I also got 2 vouchers for a 7 night stay at RCI resorts and the "prize" for listening to their presentation was a 5 night stay in Hawaii. It seemed like a really good deal when we were there but its the horrible reviews that worry me...and the exponentially growing maintenance fee that i have to pay for the rest of my life.
I’ve been critical about Wyndham. The MF should worry you.

I will say this. I got 430k Wyndham pts for $4. Their resorts, Customer Service, and Ownership Transfer Depts have been GREAT to me. Their salespeople are awful. Most people don’t know how to use timeshares, that you pretty much have to book at least four months in advance, and stick to such dates. TS are not like hotels, and people expect them to be. Hence the bad reviews.
 

Grammarhero

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The deal was 84,000 pts for $16,000 at 15% interest rate deeded. They also threw in a supplement of 116,000 pts on the first year so i would have 200,000 the first year, then 84,000 after that. I also got 2 vouchers for a 7 night stay at RCI resorts and the "prize" for listening to their presentation was a 5 night stay in Hawaii. It seemed like a really good deal when we were there but its the horrible reviews that worry me...and the exponentially growing maintenance fee that i have to pay for the rest of my life.
Make sure, if your SO signed the TS contract, the rescission letter has both your and your SO’s names and signatures.
 

SNA27

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The deal was 84,000 pts for $16,000 at 15% interest rate deeded. They also threw in a supplement of 116,000 pts on the first year so i would have 200,000 the first year, then 84,000 after that. I also got 2 vouchers for a 7 night stay at RCI resorts and the "prize" for listening to their presentation was a 5 night stay in Hawaii. It seemed like a really good deal when we were there but its the horrible reviews that worry me...and the exponentially growing maintenance fee that i have to pay for the rest of my life.

15% is usury! TS is a depreciating asset like an automobile. Mush worse in that it instantly depreciates 100% to ~$0 resale value in the blink of an eye at the end of the rescission period! :)
Borrowing against a depreciating asset at any interest rate greater than the rate of inflation is a terrible idea! ~0% is the only acceptable rate, imo!

There should have been a page containing Loan information and additional disclosures showing how much this loan will cost over 10 years. You would have paid ~15,000 in interest! :eek:

1578092564124.png
 
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Karen G

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Thank You! I am going to mail it out tonight via UPS. It doesn't have to be USPS to be certified right? What do you mean by "it doesn't matter as long as you have the receipt showing the date it was mail. it MUST be processed"? I just have to have proof that they received it within the 7 day window right? Who knows how long they take to process it.
Yes, it must be USPS to be certified. You'll get a receipt from the post office showing when you mailed the letter. The date of mailing is the key. You don't need proof that they received it and they don't have to receive it within seven days. You just have to have proof that you mailed it within seven days of signing.

"It MUST be processed" means that Wyndham must process your rescission because it's the law.
 

TheTimeTraveler

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Thank You! I am going to mail it out tonight via UPS. It doesn't have to be USPS to be certified right? What do you mean by "it doesn't matter as long as you have the receipt showing the date it was mail. it MUST be processed"? I just have to have proof that they received it within the 7 day window right? Who knows how long they take to process it.



It should be sent via USPS CERTIFIED MAIL and retain your Postmarked Postal Receipts.

Keep in mind that they do not need to acknowledge your rescission is being processed, but they do need to act on it. Anticipate a wait of up to 45 days or so.





.
 

Passepartout

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Yes, it must be USPS to be certified. You'll get a receipt from the post office showing when you mailed the letter. The date of mailing is the key. You don't need proof that they received it and they don't have to receive it within seven days. You just have to have proof that you mailed it within seven days of signing.

"It MUST be processed" means that Wyndham must process your rescission because it's the law.
Karen Nailed it. USPS is preferred over UPS.

Jim
 

dgalati

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I think NY Wyndham might require letters to the Orlando address. Best to send to both LV and the Sea Harbor Orlando! Good luck! Mind sharing how much you’d save with rescission?
Thanks for posting this sound advice. Thankfull this New Year that TUG has people like @Grammarhero , @HitchHiker71 & @SNA27. All very different in their thinking but pass along knowledge to many TUG users that are looking for advice. Many including myself have been educated on the many ways possible to use ones ownership to the fullest.
 

SNA27

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Yes, it must be USPS to be certified. You'll get a receipt from the post office showing when you mailed the letter. The date of mailing is the key. You don't need proof that they received it and they don't have to receive it within seven days. You just have to have proof that you mailed it within seven days of signing.

"It MUST be processed" means that Wyndham must process your rescission because it's the law.

Why do they provide a Fax number and 'aptly named' email id? Is that a trick to misdirect the buyer from following the correct legal procedure?

FAX: 702-227-3298

RECISSIONS.WVR@WYN.COM
 

Karen G

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Why do they provide a Fax number and 'aptly named' email id? Is that a trick to misdirect the buyer from following the correct legal procedure?

FAX: 702-227-3298

RECISSIONS.WVR@WYN.COM
I have no idea, but just to be sure, buyers could communicate in all possible ways for added peace of mind. If the contract stipulates that rescission must by made by certified mail, do that. But, no harm in using every means available to let them know you're rescinding.
 
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