Hoc
TUG Lifetime Member
I received an automated phone call today from a company I had never heard of. The automated call asked me to punch in the last four digits of my SSN, or press 0 to speak to a representative.
Not knowing the company, I pressed 0. A rep came on the phone and asked me for my date of birth. I asked who they were. She again gave me the name of a company of whom I had never heard. I told her that I did not want to give that kind of information out to a company I did not know, and asked whether they were affiliated with anyone with whom I did business.
She told me that if I did not give her the info, she would not discuss it with me. I thanked her and hung up.
My guess is that it's probably some collections agency with a fraudulent "unpaid bill" or something like that. But, even assuming that to be the case, how arrogant of a company to actually expect you to input personal information without knowing who they are or whether they are a company with whom you have done business.
Yet, it appears that in the current business climate, more and more companies are expecting this. Even despite the rising instance of identity theft which the providing of such information can cause.
Just venting. Any thoughts?
Not knowing the company, I pressed 0. A rep came on the phone and asked me for my date of birth. I asked who they were. She again gave me the name of a company of whom I had never heard. I told her that I did not want to give that kind of information out to a company I did not know, and asked whether they were affiliated with anyone with whom I did business.
She told me that if I did not give her the info, she would not discuss it with me. I thanked her and hung up.
My guess is that it's probably some collections agency with a fraudulent "unpaid bill" or something like that. But, even assuming that to be the case, how arrogant of a company to actually expect you to input personal information without knowing who they are or whether they are a company with whom you have done business.
Yet, it appears that in the current business climate, more and more companies are expecting this. Even despite the rising instance of identity theft which the providing of such information can cause.
Just venting. Any thoughts?