AKC3333
TUG Member
- Joined
- Oct 22, 2018
- Messages
- 71
- Reaction score
- 9
- Points
- 68
- Resorts Owned
- Desert Springs Villas I
I had my Hawaii vacation booked for May 2020, then I used up all my e-trades to push it to Aug 2020, all due to Covid-19 travel issues. Now I called to cancel my August plans, since the virus is still out there and nobody is really traveling and they said they can cancel it and give me 1 year re-trade from the date of cancellation. But the $154 re-trade, $59 e-trade cert, and the $99 I paid for 2-bed upgrade (total $312) - none of these will be refunded or even credited for future use. They are basically just taking this money from me for nothing. Now if I want to book in 2021, I have to pay for these items once again. Total BS. Is anyone in the same situation as me?